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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hola, pago doble de servicio

rogerrivas
Newcomer
Newcomer

Hola, hoy realice unos pagos y el pedido del Mayo a junio lo cobraron doble.

 

agradezco vuestra ayuda

 

roger

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hola @rogerrivas 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.