Difficulty signing in.

[Alkarim]

I am unable to sign in with my paid subscription account on zoom. It gives me a network error but it allows me to sign in with my gmail account which is free. This is both on my windows pc (zoom app) and also my phone

[Mandel · Accepted solution]

Hi @Alkarim ,

Please have a look at the below article:

• Troubleshooting sign-in issues

I hope this helps. Let me know if there are further questions.

Cheers,

Zoom Community Team

[MGSR]

Hi @Alkarim!

Did you see the previous response from @Mandel?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Alkarim!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!