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Credit

evatsant
Newcomer
Newcomer

i renewed my subscription and i paid the invoice (139.90€), the next day they give me a coupon for 40% sale. i took the coupon and on invoice history appear (14 days ago) an invoice for credit but the money not returned (55.96€) on my credit card. 

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

View solution in original post

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.