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Credit

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evatsant
Newcomer
Newcomer

‎2023-09-08 06:37 AM - edited ‎2023-09-14 04:08 AM

i renewed my subscription and i paid the invoice (139.90€), the next day they give me a coupon for 40% sale. i took the coupon and on invoice history appear (14 days ago) an invoice for credit but the money not returned (55.96€) on my credit card. 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-13 11:01 AM

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-13 11:01 AM

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.