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réclamation

vagao
Newcomer
Newcomer

‎2023-09-07 06:43 AM

le dont 1/08/2023, j'ai souscrit un abonnement à tarif réduit dont le montant a déjà été débité sur mon compte et n'apparait dans l'historique de ma facturation et on continue de me prélever les 13,90 € de l'ancien abonnement

 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-13 11:08 AM

Hi @vagao 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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