Change email without access to corporate email

[Dolin]

Hi I'm stumped I can't access my former corp email and would like to change my email. 

How do I request a change without support?

Dolin

[Ray_Harwood]

If your account is linked to a corporate account, you can’t access it – it “belongs” to them. 

Contact your previous administrator and ask them to unlink your account. Note: that process will remove your assigned licenses and leave them with the organization, and your account will become a free/basic account. You’ll need to acquire and assign your own licenses to your unlinked account.

However, if you don’t have access to that email account, you might as well start by signing up for a new account with an email address you have access to. You’re going to start over with no licenses anyway … save yourself the hassle and start new.  See the first paragraph and note in the How to unlink users section of the below link for some important information on what you might be able to keep. 

See this Zoom Support article for additional informationabout linking and unlinking accounts:

https://support.zoom.us/hc/en-us/articles/115005269946-Deactivating-unlinking-or-deleting-users-from... 

Additional note:

If your account is NOT linked to a corporate account, then you may be able to change the email associated with the account, but it will require you to contact Zoom Support for assistance. Us volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts.

In this case, please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new