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Change Password Help

tmims50
Newcomer
Newcomer

I have been using my gmail to log in. but I needed to change email addresses which I did, but now I cannot change the password and every time I select reset password, it keeps asking me to log in through gmail.

 

How can I change the password to just a regular password entry and not need gmail?

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @tmims50 welcome to the community, suggest going to zoom.us/signup and sign up using the email you prefer and that is connected to the correct g-mail. 

 

G-mail login vs Zoom Credentials login differ; therefore, you will have the ability to sign in via g-mail or Zoom credentials with the email and password. 

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Zoom Community Moderator
he/him/his

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InfoSeamlessCar
Newcomer
Newcomer

But is there a way to change the password to  a different one from the one we have in our GMAIL? I do not wish to use the same password and can't find a place to change it.