cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Cancelling meeting from one account to enable it to be used in another account

KGEORGENS
Newcomer
Newcomer

One personal account (A) sponsored a meeting with ID # 123 . Account A wanted to close their account as of 4/30/2023 midnight. Thus assuming that meeting id # 123 would be closed as well.  So personal account (B) is wanting to open a new meeting taking on that ID# 123 to maintain continuity for the elderly attendees to that meeting space.  Account B assumed, once Account A was closed the ID #123 would be closed and the actual number would be available.  

 

Is that true?

Time is of the essence as this meeting # is used on Tuesday/Thursday mornings at 10am EDT

feedback or direction would be greatly appreciated.

***********

 

Sincerely, Kathleen 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @KGEORGENS / Kathleen. 

If account A has a already been closed, your only option is to create a new meeting (which will have a new Meeting ID)  and send out a link to participants.

 

If Account A has not yet been deactivated or deleted, there is a process for reassigning Meetings to another user. It’s a little complex, but is described in detail here:

https://support.zoom.us/hc/en-us/articles/115005269946-Deactivating-unlinking-or-deleting-users-from... 


Ray -- check out the GoodClix website or the Z-SPAN website.