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cloud recordings

Аnna
Newcomer
Newcomer

‎2023-03-28 04:49 AM

The cloud video recording took place during a paid subscription period. I was unable to save the cloud recording before the end of the paid subscription period and it is now missing.

How can I access this cloud recording? Do I need to renew my paid subscription to get access to my previous cloud record or are there other options?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-01 08:11 AM

Hi @Аnna ! If you renew your subscription, your previous recordings should be listed in your Zoom web portal in the Recordings tab. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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