cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Can't pay

CCIFranceRussie
Newcomer
Newcomer

‎2022-04-26 07:33 AM - last edited on ‎2023-04-21 10:16 AM by Community Moderator | Employee

Hello! Our company has troubles with payments.  We've used Russian credit card to pay, but according to the situation with payments from Russia, we think it is impossible now. So we haven't pay for two months already and are looking to any solution! If someone has any information please contact us.

Thanks in advance!

Topics:
0 Likes
2 REPLIES 2

ZOOMs
Newcomer
Newcomer

‎2022-05-22 12:06 PM

Добрый день!

Напишите мне в Telegram @MigSoftRU, помогу.

crchan123
Zoom Employee
Zoom Employee

‎2022-07-11 03:25 PM

Hi @CCIFranceRussie! Please contact our billing department by opening a ticket here: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

They will be able to assist you in resolving your billing concerns. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, please remember to click on the Accept as Solution button below!

0 Likes