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Can't find old invoices

Abhimanyukr
Newcomer
Newcomer

‎2021-09-17 12:42 AM - last edited on ‎2023-04-28 02:07 PM by Community Moderator | Employee

Hi,
I can't find older invoices of year 2020. Can someone help please? When I use the filter in the 'Invoice History' page, it says "Processing...". I need it urgently to claim reimbursement. Thank you so much for your help.

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Creola
Community Champion | Employee
Community Champion | Employee

‎2021-09-17 06:35 AM

Hello @Abhimanyukr ,

 

Make sure to clear your browser cache or to use a different browser. You can also refer to this article for more information on how to get your old invoices https://support.zoom.us/hc/en-us/articles/207276556-Viewing-your-invoice-history.

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phoenix575
Newcomer
Newcomer
In response to Creola

‎2022-12-20 07:52 PM

Hello when I click on the Invoice History there is no link that states: “This page includes all invoices for the past year. You can also see invoices for the previous 3 years.” I am sure I have invoices from 2020 but I can't  find it. Please help. Thanks!

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