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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Can't Recieve Email Verificaton

masnanangcom
Newcomer
Newcomer

‎2023-12-12 02:40 AM

Hi Guys,

 

My Zoom client has not been used for a while because it cannot log in to the account.

Another issue is that it uses webmail whose hosting is currently not renewed.

 

After I tried to renew the hosting and webmail to the new account, I attempted to reset the password for the Zoom account using the registered email. However, multiple times I did not receive the verification email from Zoom.

 

I have already set up a whitelist for Zoom emails and IP addresses based on the instructions found on the Zoom blog, but I still cannot receive the verification email.

 

Has anyone experienced the same issue? I appreciate your assistance.

 

Anyway, my Zoom client is using Zoom Premium.

 

Thank you.

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