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Can't Purchase Webinar Add-On

pancakeboy
Newcomer
Newcomer

Is anyone having this problem?  On multiple computers and multiple browsers, every time I try to purchase the Webinar upgrade, I get this:

 

Cannot invoke "com.zuora.api.axis2.ZuoraServiceStub$PaymentMethod.getMandateID()" because "dfPaymentMethod" is null (-1)

 

It's been a few days of this and I really need to get Webinar to set up a meeting for a client.  Ideas?

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer