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Broken language error

SLee1
Newcomer
Newcomer

‎2023-07-12 10:37 PM

screen_error.png

Some of the zoom (logout button) and most of the icons and participant names during the meeting are broken and only appear as rectangles. I'm using Windows 10, and I've tried reinstalling zoom, changing Windows settings..., but the error is not resolved. Zoom version is 5.15.3. Help me!

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1 REPLY 1

AaronO
Contributor I
Contributor I

‎2023-07-13 11:18 AM

Hi SLee1,

Try going to your Zoom settings by clicking on the gear just under your profile name then choose the View more settings link at the bottom to launch the web browser settings: 

AaronO_0-1689272045343.png

Then under Profile, change your language to something else, then change it back to Korean and see if it refreshes the font.

AaronO_1-1689272149801.png

AaronO_2-1689272170630.png

If that doesn't work, it may be a bug with the newest Zoom version and you should report it to Zoom support.