Bought a wrong plan, request a refund

[jesondong]

Hi zoom,

I'm a heavy user but I just bought a wrong plan, can I request a refund? Just bought it within an hour. 

Thanks,

Jeson

[S_K]

Hello @jesondong 

I understand the concern this has caused. If you haven't already done so, please contact Zoom Billing directly regarding this purchase error. They can provide personalized assistance and address your specific concerns.

The Zoom Billing Support team is dedicated to ensuring a seamless experience for all users, and they will be happy to guide you through any billing-related matters or account-specific queries you may have.

• Contact Billing
• Billing and Payments Support Hub