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My business account was deactivated on the 5th March 2023. Since then I have been getting constant emails telling me my cloud storage is almost full. However, when I access my account my cloud storage is empty.
There must have been recordings on my business account, but I cannot access them.
Can anyone tell me how to delete them, or how to contact Zoom to delete them for me?
Will the emails stop at any point?
Please see that you are following these steps to view/ delete your recordings:
Also, Ensure your trash is deleted for all recordings. See screenshot:
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.