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Billing

mdurisseau
Newcomer
Newcomer

‎2023-10-06 10:12 AM

Hi,

 

I have been trying to get some help with a bill and getting more information. We have been trying to get some clarification as well as getting it adjusted. I have tried emailing and calling and have yet to get assistance. I need someone to call or email me so we can get this resolved. Does anyone have a good contact?


Thanks!

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-10-07 09:30 AM

Welcome to the Zoom Community, @mdurisseau.

 

Someone from the Billing team might see your post here and reach out to you. 

Because this is a public forum, most of us can’t handle billing related questions here. In my opinion, your best bet is to submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Be sure to include as much information about your situation as possible, and be patient.


Ray -- check out the GoodClix website or the Z-SPAN website.
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