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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Billing error

bea_moka
Newcomer
Newcomer

‎2023-11-22 12:34 AM

Good morning, I was wondering, why the monthly subscription is 7,50euro and Zoom in the last months billed me 18,29euro from August??

Moreover why is impossible to receive support from an Human that is not a virtual machine?

 

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Alexolivar
Newcomer
Newcomer

‎2023-11-29 08:35 AM

Buenos días tengo la misma duda, ¿como podriamos tener un servicio al cliente o call center humano en español para ayudarnos con nuestras dudas. En mi caso me estan haciendo un cobro mensual de una cuenta de zoom que ya no estoy utilizando y quiero suspender pero no se como hacerlo. ¿Me pueden ayudar a ello?

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