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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Billing error

bea_moka
Newcomer
Newcomer

Good morning, I was wondering, why the monthly subscription is 7,50euro and Zoom in the last months billed me 18,29euro from August??

Moreover why is impossible to receive support from an Human that is not a virtual machine?

 

1 REPLY 1

Alexolivar
Newcomer
Newcomer

Buenos días tengo la misma duda, ¿como podriamos tener un servicio al cliente o call center humano en español para ayudarnos con nuestras dudas. En mi caso me estan haciendo un cobro mensual de una cuenta de zoom que ya no estoy utilizando y quiero suspender pero no se como hacerlo. ¿Me pueden ayudar a ello?