cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Account issues

bcarrier
Newcomer
Newcomer

‎2023-05-22 06:39 AM

I have paid for an upgrade but you have charged my credit card but not changed my account to reflect this.  I want to hear from s

Topics:
0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-22 07:34 AM

Hi @bcarrier ! Have you already gone through the process of assigning your new license(s)? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses#h_01GZCBPA9Y904KSEW5T... 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes