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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Accidentally cancelled my zoom subscription

Jojo_lim
Newcomer
Newcomer

Hi, 

 

I accidentally click on a link which cancel my zoom subscription, can I re-subscribe in order to retrieve back all my recording and report using back same email address.

 

Please advise urgently

Jojo

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

Your recordings and reports will not be deleted. Just resubscribe and you will have access to that again. Try looking at the Billing page in your account, as that may provide an option to resubscribe.