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Accidentally cancelled my zoom subscription

Jojo_lim
Newcomer
Newcomer

‎2021-10-26 02:31 AM - last edited on ‎2023-04-06 01:27 PM by Community Moderator | Employee

Hi, 

 

I accidentally click on a link which cancel my zoom subscription, can I re-subscribe in order to retrieve back all my recording and report using back same email address.

 

Please advise urgently

Jojo

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Bort
Zoom Employee
Zoom Employee

‎2021-10-26 07:47 AM

Your recordings and reports will not be deleted. Just resubscribe and you will have access to that again. Try looking at the Billing page in your account, as that may provide an option to resubscribe. 

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