ACTUALIZACION CUENTA ZOOM

[IvónneRAC]

Como puedo actualizar mi cuenta por favor, pagué la renovación el 9 de Julio y me sale que solo tengo el plan d 40 minutos, gracias.

[Mandel · Accepted solution]

Hi @IvónneRAC ,

Welcome to the Zoom Community!

I have reviewed your account and can see that your subscription was cancelled on July 10 at your request. You have received a full refund on the same day. Feel free to purchase a new Pro license through the following link if needed: https://zoom.us/billing 

I hope this was helpful. Let me know if there are further questions.

Cheers,

Zoom Community Team

[MGSR]

Hi @IvónneRAC! I wanted to let you know that I’ve marked @Mandel's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.