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2022-06-27
07:01 AM
- last edited on
2023-04-21
09:50 AM
by
Bri
Merhaba, zoom üyeliğimi ücretsiz üyelikten bir üst segmente yükselttim ve bu esnada aylık faturalandırmayı seçtim. Fakat yine de 129 Euro olarak ücret hesabıma yansıdı bu durum da bana gerçekçi gelmedi. Bu sebeple kuşku duyduğum için iletişime geçmek istedim. Aylık faturalandırma seçmeme rağmen yıllık ödeme mi alındı benden?
2022-06-27 07:38 AM
Hi there,
Thank you for using the Zoom Community to seek support. To receive assistance on any billing inquiries, I encourage you to log a support ticket with our billing and accounting to help you with your unique use case.
https://support.zoom.us/hc/en-us/requests/new
Thank you,
Alexis
2023-07-12 01:14 PM
Merhabalar, aylık paket aldım. Ama hesaptan bu ödeme 2 kez çekilmiş.Yardımcı olabilirseniz sevinirim.