Solved

In Zoom-Workplace where the chat channels are listed, there is a personal channel with my name, that was (probably) auto generated by Zoom. It is also listed as favourite (with star marking) and therefore shows up right on top of my list. Thing is, I don’t use this. EVER. I love the chat function, but I don’t chat with myself and I don’t use it to store notes and would never have the idea to look for them in a chat channel.Why can’t I delete this? Or am I overlooking an option to delete it?And can I at least move it to the bottom of my chats, where I don’t see it? 

Hi, I have video auto-framing toggled off, but it continues to do it no matter what. I have checked my camera on the laptop separately and there is no auto-framing happening, just through zoom...anyone else? Every support I find just tells me to choose to turn it off and I have, it's just not working.Thank you,Deanna

This site's chatbot is worthless, so I'm hoping to get an answer here. I inherited the account and can't figure out how to change the contact email address in email settings within the templates I use for meeting registration.

I regularly (1-2 a week) get added to webinars by random people/companies that I never asked to be joined to. Yes, they’re kind of in my industry (IT), but I never accept and often, when trying to get removed, end up in a loop I can’t get out of. Never used to get this with Zoom in previous years. Is there some setting I need to turn on/off? I get enough spam on my phone without having to deal with it on Zoom. Would have asked a rep, but appreantly the AI bot couldn’t figure out I was logged in and kept demanding I logged in before talking to a rep.

件名：通訳者パネルの「話す言語」切替をキーボードショートカット対応にしてほしい対象：Zoomミーティングの言語通訳（通訳者パネル）要望：通訳パネル内の「話す言語（訳出言語）」を、マウス操作ではなくキーボードショートカットで切り替えられるようにしてほしいです。例：日本語↔英語をワンキーで切替、または任意のキー割り当て（カスタムショートカット）に対応。理由：通訳中はマウス操作が大きな負担で、切替の遅れや操作ミスにつながります。キーボードで素早く確実に切り替えられると運用が改善します。Subject: Add keyboard shortcut to switch “Speaking language” in the Interpreter PanelProduct area: Zoom Meetings – Language Interpretation (Interpreter Panel)Request: Please allow interpreters to switch the “Speaking language” (output language) using a keyboard shortcut instead of mouse clicks.Example: One-key toggle between Japanese and English, or customizable key bindings (custom shortcuts).Reason: During live interpretation, mouse operations are burdensome and can cause delays or mis-clicks. Keyboard switching would improve speed and reliability.

I need to record a teacher at the front of a classroom and another session with a camera feed of a whiteboard. Each feed should occupy half of my screen. How can I do this?I selected the "Gallery View" option and disabled "Record Active Participant." Now I can see the feeds from both cameras on my screen, almost 50% full, but the recording still only shows one of the two feeds.

I have made payment for annual payment but my zoom pro is not activated yet. How can I resolve it?

When trying to send a change/update to a Zoom meeting via Outlook, I get this message and I’m prevented from sending the update.  I already have Zoom installed.  Why is this happening? 

Hello, Please my Brothers account. He passed away on 16/6/25. Bank accounts are frozen.

Hi  I do not have AI companion enabled in my zoom. How can I enabled it? 

I loaned my device to someone for them to participate in a Zoom meeting. Now every time I join a meeting it shows her name and not mine. How can I permanently change my name back? 

Hello,I purchased the monthly subscription today, but I canceled it immediately after the purchase.The subscription was purchased by mistake, and I have barely used the service.If possible, I would greatly appreciate it if you could make an exception and issue a refund for this purchase.I apologize for the inconvenience, and I sincerely appreciate your time and consideration.Thank you very much.

How do I turn off Center Stage video setting for PC? This is the new video feature that zooms in and out on your face as you move around while your camera is on during a Zoom video meeting. There's a thread in how to fix this, which is different for Mac and PC users. For PC, it says there's a "Center Stage" video setting you have to uncheck in Zoom Video Settings, however I've looked everywhere and I don't think it exists.  I've reached out to Zoom Support for help and the conclusion with them was that they have a solution for Mac users, but nothing as of now for PC.  Has anyone figured this out yet? I know I'm not the only one here with this frustration... 

How to create a more permanent meeting ID for a meeting that has already been set up with 10 digit meeting code in 2020. This is an AA meeting and the meeting link will show up in an online schedule. It is twice a week and is using the original zoom link established in 2020.  Therefore the 50 meeting limit doesn't suffice . 

How can I reverse the black background back to white in the chat window during a zoom meeting

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!!  It's so annoying and every time I move a hand the camera zooms in and out, I want it to go back to solid!

Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or perhaps use of external webcams on an iPad is not yet supported by Zoom? 

Hi all. I recorded a meeting and then tried to save it Locally instead of the iCloud and I lost the recording after trying to allow my computer to communicate with Zoom...any ideas if I can still get my recording or is it lost forever?!?! UGH!"recordings and storage" 

Hi everyone,My app is already published on the Zoom Marketplace. I’ve enabled EU availability and turned on discoverability, and I’ve completed all the required business information fields (Business Name, Business Phone Number, last 4 digits of the business bank account, Trade Register Number, etc.).The integration works correctly for most Zoom accounts. However, I’m facing an issue specifically with Irish Zoom accounts, where an error message appears during the integration process.Has anyone encountered this before or knows how to resolve it? 

금일 결재 된 내역입니다. 즉시 환불 조치 해주세요. 동의 없이 자동 결재 되었습니다.

EnvironmentZoom Phone Server-to-Server OAuth app, all phone:*:auto_receptionist*:admin scopes granted  Calling the REST API directly over HTTPS (Python urllib), no SDK Authenticated via account-credentials grant; bearer token verified valid via GET calls on the same endpointWhat I'm trying to do Configure the IVR menu on an Auto Receptionist programmatically — set the audio_prompt and define key_actions so that pressing 1, 2, 3, 4, etc. routes the caller to specific users, a call queue, or another Auto Receptionist. I'd like to manage this from code rather than clicking through zoom.us every time.What's going wrong PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/ivr returns HTTP 204 with an empty body. A subsequent GET /v2/phone/auto_receptionists/{autoReceptionistId}/ivr shows the IVR completely unchanged. The same ?hours_type=business_hours query parameter behaves identically — 204, no persistence.This reproduces across many payload variants:Single-key updates (just one entry

Hello,I'm having an issue with a local Zoom recording that I cannot convert.The meeting was recorded locally and I heard both the "Recording in progress" and "Recording stopped" voice prompts. After stopping the recording, the meeting remained open for about 5 more minutes before it automatically ended because the session expired. Zoom was not closed manually, my computer did not crash, and there was no power outage.The recording folder contains:double_click_to_convert_01.zoom (327 MB) double_click_to_convert_02.zoom (1.5 MB) recording.conf zoomver.tagWhen I double-click double_click_to_convert_01.zoom, nothing happens. Zoom does not start the conversion and does not display any error message.Here is what I have already tried:Reinstalled the latest version of Zoom. Ran Zoom as Administrator. Opened the .zoom file while Zoom was already running. Tried opening the recording on a different Windows computer with Zoom installed. Verified that the recording folder contains all the original f

A lot of our team uses reactions (emojis) as confirmation or acknowledgement of something sent in a team chat message (both direct messages and channels). However, I have not found a notification option when reactions are used on messages within team chat...not meetings. Is there a way to do this to keep us from having to go back in and check on things manually?

 Zoom Scheduler booking redirect shows external-site phishing warning pop-up; user wants ability to whitelist verified domains for seamless redirect to custom Thank You page.Hi Zoom Team,I am writing to share feedback regarding the redirect process in Zoom Scheduler.Currently, when a user completes a booking, they are interrupted by a pop-up window warning them about being redirected to an external website.This window includes a "Report phishing" button and a security warning that forces users to manually click "Open link" to reach my custom "Thank You" page. This creates unnecessary friction in the booking process for two main reasons:User Confusion: Clients are often unsure if the redirect is safe or if they have encountered a security issue, given the "Report phishing" terminology. Loss of Data: Many users hesitate to click "Open link," causing them to close the tab before reaching my custom confirmation page, which contains essential instructions for their sessions. I have already

I am not finding an option to enable polls and quizzes in my meeting's basic settings. Do you have any idea how to enable this?