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Carol Charles
New Member
August 23, 2026
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refund for zoom pro

  • August 23, 2026
  • 1 reply
  • 12 views

I don’t use zoom that often so I dont need zoom pro. I erroneously registered for it. I cant afford this payment and I am requesting kindly for a refund fir zoom pro

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@Carol Charles,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    August 24, 2026

    Hello ​@Carol Charles,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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