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My guitar teacher and I have tried using Zoom for guitar lessons but there is a significant delay in audio during our meetings. Occasionally, there is a loud prolonged noise that sounds like white noise, static or a train passing by. It is so loud that it drowns out everything else and nothing else can be heard. The audio delay is a constant problem and the loud white noise static is a frequent problem. How do I eliminate these issues? Thank you.

EnvironmentZoom Phone Server-to-Server OAuth app, all phone:*:auto_receptionist*:admin scopes granted  Calling the REST API directly over HTTPS (Python urllib), no SDK Authenticated via account-credentials grant; bearer token verified valid via GET calls on the same endpointWhat I'm trying to do Configure the IVR menu on an Auto Receptionist programmatically — set the audio_prompt and define key_actions so that pressing 1, 2, 3, 4, etc. routes the caller to specific users, a call queue, or another Auto Receptionist. I'd like to manage this from code rather than clicking through zoom.us every time.What's going wrong PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/ivr returns HTTP 204 with an empty body. A subsequent GET /v2/phone/auto_receptionists/{autoReceptionistId}/ivr shows the IVR completely unchanged. The same ?hours_type=business_hours query parameter behaves identically — 204, no persistence.This reproduces across many payload variants:Single-key updates (just one entry

I am not able to find out an option to upgrade from 499 plan to pro plan which is 1147 

I am using Zoom Workplace app on my ipad mini A17pro.My account is confirmed to be a paid account, but when I start a new meeting, I don't see the recording button.I can only record using Zoom Clips.

Hi, I signed up for the Zoom phone metered plan ($12/ monthly) and after trying to add my Poly E350 Voip phone by using the MAC, I continue to get an error message stating “Extension 800 requires a Zoom Phone Metered, Unlimited, or Pro plan.” Please see attachment   Is there something I’m missing, or do I need to upgrade the plan again in order for me to add the phone? Any advice is really appreciated. Thank you 

ウェビナープラスを利用して動画セミナーを開催しています。セミナー開始30分後にチャットへURLを自動送信したいです。操作方法を教えていただけると幸いです。よろしくお願い致します。

Can anyone tell me why there is a 5 second delay after I hear someone’s voicemail greeting and before I can leave a message? Also, after the 5 second delay, there is a LOUD woman’s voice giving me instructions on how to leave a voicemail. I don’t need that. No one needs that. Can I remove both the delay and instructions?

I have bulbar onset ALS, and have to type anything I want to say on a Zoom call in the chat. Is there a way to have what is typed can be spoken?  If not that is something that could be worked on.

ik heb een link gekregen na betaling van een cursus. Als ik wil inloggen, krijg ik de melding.Account is niet betaald. (2.015) Hoe kan dit? 

Quero o cancelamento da assinatura e tentativas de cobrança porque não preciso mais do serviço.. grato! 

CUANDO SE CANCELA LA SUSCRIPCION, ¿EL SERVICIO SUSPENDEN EN LA FECHA EN QUE SE PIDE LA CANCELACION, AUNQUE FALTEN VARIOS DIAS PARA COMPLETAR EL MES? O EL SERVICIO SUSPENDEN HASTA COMPLETAR EL MES EN LA FECHA QUE CORRESPONDE CON LA SUSCRIPCION?

Hello,On June 15, 2026, I purchased Zoom Workplace Business (Commercial) for 300 participants.During the purchase process, ZoomMate Standard Capacity (Zoom Horizontal AI) was also added by mistake and charged separately for USD 238.I cancelled ZoomMate immediately after noticing the error. The service has not been used.I would like to request a full refund for ZoomMate Standard Capacity (Invoice INV358331713), while keeping Zoom Workplace Business active.Thank you for your assistance.Best regards,Marcelo VergaraInstituto de Familias Schoenstatt Chile

Help!    I have tried everything:  - uninstall and reinstall - audio test (correct  - only - speakers and volume up to 100%) - Clearing cache - checking permissions - adjusting computer audio settings (various...remind me)   This is only happening on my new laptop. When I sign into my old one it works fine.    What the issue it:  When I test speakers, you basically can't hear anything. When I put my head really close to the computer, I can hear the very very faint ring tone. Computer audio is on. Sometimes it makes a brief sound or crack before going quiet. The microphone test works perfectly.    Any ideas? The new computer is a ASUS Zenbook pro.

I have two Android phones. One works great, but the other's audio has gone down incrementally for the last month to the point where I can't hear anything. Volume is at max. Bluetooth headphones work, but not the phone's speakers. Please help!

When I share an application window there is normally an annotation icon in the bottom left corner of the shared screen or in the meeting controls.  If I share my entire screen annotations are available.  However, this is not ideal for my purposes as it takes over the participants screen and impacts their workflow during the meeting.I have checked my account meeting settings and annotations are enabled.  I checked my Zoom app settings and the “include annotation toolbar” is selected.I’m running Zoom 7.0.5 (3034) on Fedora 44 with Gnome 50 and Wayland 1.24.  Same problem with Zoom 7.0.0 (1666) and 6.7.5 (6891) so I suspect this is a Gnome 50 issue. 

I see settings for when to receive notifications and whether to play a sound, but I don't see a setting to change what that sound is.  Right now it's just the generic system notification sound, but I'd like to change it to be something distinctive.

Hi Zoom Community, I’m a longtime Zoom user and paying customer, and I want to raise a concern about the rigid controls around the Waiting Room feature. While I understand the importance of security, the current setup creates significant challenges for real-world use cases, particularly for large webinars and meetings. My Situation: •I recently hosted a webinar with over 400 participants.•I wanted to use the Waiting Room at the start of the session to admit my initial group of attendees.•However, I found that I couldn’t disable the Waiting Room mid-meeting, meaning I had to manually admit participants throughout the entire event. This was incredibly disruptive and impractical, especially as a presenter trying to focus on delivering content. Why This is a Problem: •The option to disable the Waiting Room during a meeting is grayed out, forcing me to manage admissions manually for latecomers.•I understand the focus on “one security measure,” but this is unnec

Hey everyone, I’m hosting virtual wellness and meditation sessions where I play high-quality ambient background tracks from my Android phone. I noticed that whenever I start speaking, or even when I'm silent, Zoom heavily downsamples the background music, making it sound very metallic and low-bitrate for the participants.I want to ensure my audience gets a premium, immersive audio experience without constant audio drops or heavy compression. Are there specific audio driver tweaks, advanced app configurations, or background source settings on Android that can force Zoom to maintain a consistent high-bitrate stream? Any advice from fellow hosts would be amazing!

Is there anyway to get fine grained control over objects? I’m trying to build diagrams and even with snap to grid turned off the objects are “magnetically” attracted to each other making precise line placements impossible. This is the most frustrating diagramming tool I’ve ever used and that includes Visio Pro 5 from 30 years ago! 

Can any help

Hi, last week I used Zoom Pro account (for 100 participants) and I could create small group chat with a few participants in my meeting. Then my Zoom Pro account expires and I joined a team (organization), now I can host meeting with 300 participants. But I could no longer create small group chat in my meeting anymore. Now the chat windows doesn’t have the button to “create new chat”, instead I could only chat in the same windows like the old Zoom (2 years ago).Does anyone face the same problem?

The Zoom AI Companion is using incorrect pronouns in the meeting summary. Please update the logic used for determining pronouns to either use the pronouns provided by the user within their Zoom account and/or always use gender neutral pronouns.

Hello,I am very disappointed with my recent experience with Zoom support.I have been trying to reach a human representative regarding a billing issue involving the automatic renewal of my Large Meeting 500 Participants add-on. Unfortunately, I have only received automated responses and have not been able to speak with anyone from the support team.The add-on renewed on June 10, 2026, and I canceled it on June 16, 2026. I simply forgot to cancel it before renewal, and the feature has not been used since then. I am requesting that my case be reviewed by a real person and considered for a one-time courtesy refund.What concerns me even more is the lack of access to genuine support. The only place where I have been able to express my concerns is this community forum, which should not be the only option for paying customers seeking assistance.I currently use more than three Zoom accounts under different email addresses and have been a loyal Zoom user. However, experiences like this make me se

I would like seek any possible way to look for the missing part of the recording. The internet was not really stable. There was a 6 hour session and needed to be recorded. However, there were only 4.5 hours videos. I did not realize that the recording stopped for the last one hour.....I recorded to the local computer...... I am desperate to find the solution to get back the last hour video. Is there any way I could do? It is very important lecture for the exam... @RecordingIssues 

Problem StatementWe're experiencing media desynchronization when conducting Zoom meetings through a Windows 365 Cloud PC environment accessed from Mac endpoints. The primary symptom is audio-video timing misalignment during video conferences, suggesting potential issues with media processing pipeline optimization.Technical ConfigurationClient Hardware: Mac Mini (macOS Sonoma 14.5/14.6 & 15)Virtual Environment: Windows 365 Cloud PC with Zoom VDI clientZoom Architecture:Zoom VDI Client (Windows 365 cloud PC)Zoom VDI Plugin for Mac (local endpoint)Network Infrastructure: Consistent high-bandwidth connection verifiedSoftware Versions: Latest software releases of both VDI componentsSymptom AnalysisPrimary Issue: Persistent audio-video desynchronization with noticeable camera feed latencySecondary Effects: Intermittent echo artifacts requiring session restartConfiguration Impact: Mac-side Zoom adjustments yield no improvementPlugin Effectiveness: No observable performance differential wi