Skip to main content
Newcomer
Virod Kosonrod
Newcomer
August 25, 2026
Solved

refund for zoom mate

I do not want to use ZoomMate | Standard capacity.I erroneously registered for it. I cant afford this payment and I am requesting kindly for a refund fir ZoomMate | Standard capacity

    This topic has been closed for replies.
    MGSR
    MGSRAnswer
    Community Manager
    August 25, 2026

    Hello ​@Virod Kosonrod,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    View in thread

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    August 25, 2026

    Hello ​@Virod Kosonrod,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    Translate
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.