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アカウント設定を編集する特権のある管理者として、Zoomウェブポータルにサインインします。 ナビゲーションメニューで [アカウント管理] をクリックしてから [アカウント設定] をクリックします。 [ウェビナー] タブをクリックします。 [ウェビナー内] で [ブレイクアウトルーム] トグルをクリックで切り替えて有効または無効にします。ブレイクアウトルームが表示されない場合は、どうしたらよいですか？何を確認しますか？どこかの設定変更が必要ですか？

 Hi everyone,I’m currently working with ZRA and trying to update the information in the Deal Info tab within a specific conversation. However, I haven’t been able to find any API that supports updating this data.I’m not sure if I’m missing something or overlooking the correct approach. If anyone knows whether there is an API available to update Deal Info, or has experience handling this, I would really appreciate your guidance.Thank you very much!

My subscription was declared declined I have mailed from you late it took two times payment please check I have message and payment history 

cancel subscription on Pro. i did not mean to hit that button. i didnt know i did until the charge tried to come theough. i dont have the money in my account. maybe ill start making momey and ill be back.

I have a Zoom Workplace Business plan. Is the "streaming" feature available? I see it in the "Meetings" section, but the settings are unavailable...

When did hosts stop being able to assign directly from the waiting room to a breakout room? The new Zoom Workplace Application offered an amazing feature that allowed Host and Cohosts to view the waiting room, assign the participant to a breakout room and admit. The participant would go directly to the Breakout Room and bypass the main room. (Referenced in the “2 new features you might have missed” Article) My coworkers and I have noticed one by one we are losing that functionality. Can this be fixed?

I have been running zoom on my chromebox for well over a year. Recently, a message at the top says they're going to cease support for the app in August and replace it with Zoom PWA. I've tried to convert since they're telling me I'm going to have to, but it doesn't work. Each time I try to join a meeting with the new app, it generates a new meeting invitation, sends me the information email. Using the meeting ID from that email just starts the process again. It's an endless loop. The "old app" works just fine. Any thoughts or advice? Chromebox has 16 GB RAMIntel(R) Celeron(R) CPU 3867U @ 1.80GHz (2 threads, 1.80GHz)GB service for my internet connection 

Virtual background shows a wooden staircase background even when set to None, after reinstalling Zoom and resetting virtual background from web settings." "I already tried all these steps. I reinstalled Zoom completely, reset virtual background from zoom.us web settings, disabled virtual background from my account, and the wooden staircase background still appears. I need help please! and is only from my  laptop. 

「自分用メモ」という機能で作られた文字起こしのデータをそのままダウンロードする方法はありますか？

At the start of a meeting, I accepted the AI into the room. Then a notification announced that the recording had been started. So I didn't start the recording myself as usual. But at the end of the meeting, I can't find the recording anywhere. I know where I can usually find the recording in the cloud or on my computer. My question is about how to find recordings made by AI.After some research, I've learned that the AI is indeed supposed to make a small recording”. Where is this recording? 

In Zoom-Workplace where the chat channels are listed, there is a personal channel with my name, that was (probably) auto generated by Zoom. It is also listed as favourite (with star marking) and therefore shows up right on top of my list. Thing is, I don’t use this. EVER. I love the chat function, but I don’t chat with myself and I don’t use it to store notes and would never have the idea to look for them in a chat channel.Why can’t I delete this? Or am I overlooking an option to delete it?And can I at least move it to the bottom of my chats, where I don’t see it? 

Hi everyone, most of my therapy sessions are on Zoom. I’ve tried Zoom’s AI summary feature, but for therapy notes it feels too generic and doesn’t capture DAP or SOAP style documentation well. What AI tools are people using to turn Zoom sessions into solid therapy notes? Looking for something that handles clinical language better, supports templates, and is mindful of privacy and compliance. Any workflows you recommend, or tools to avoid?

 I can't see the "Record" button. I still have "Record on Computer" enabled in Settings.What could be the problem? Device: MacBook Pro (MacOS 15.6.1 (24G90))App: Zoom Workplace app version: 6.5.12 (63499)Zoom Version: Free 

I am both a leader and a participant in zoom meetings.  I am using a laptop computer for zooming.  In either roll my screen shows only a gray background with a little locked symbol.  I've tried to follow all of the suggested solutions with no luck.  I am able to participate with audio, but no video.  Please!  Can someone tell me what to do to unlock my video?  Thank you so much!!  🙂

Hi, at the end of the meeting. ZOOM didn't convert the meeting. I go to manually converted from Meeting - Recording. I open the folder and then I double click the file named: "double_click_to_convert_01" and I get the message: " Failed to convert recording. There is another recording conversion in progress, please convert this recording later from Meetings>Recording". Any help?

안녕하세요?최근 zoom프로 연간 및 웨비나 결제를 하였습니다.다만 웨비나 기능이 3월 기간에만 필요했는데 매월 구독으로 금일 갱신 결제 됐음을 알았습니다.웨비나 구독 취소는 하였으나 환불처리가 필요하여 요청드립니다.감사합니다. 

How can I do a meeting with my friends but don’t have the app

Hello Zoom Support,I understand your refund policy; however, I would like to kindly request a one-time exception.The subscription was not actively used, and I canceled it shortly after realizing the charge. I would greatly appreciate your consideration for a refund as a gesture of goodwill.Thank you for your understanding.Best regards,

줌 1년 구독이 자동결제가 되어버렸습니다. 결제일 전에 연락이나 팝업이 뜰 줄 알았는데 연락을 못받아서 확인을 할수 없었고 카드결제 알림이 와서 알게 되었습니다.  더이상 사용하지 않아 결제 취소 및 환불하려고 합니다.  청구서 번호는 INV333528042 이고, 청구서 날짜는 2025년 12월 12일 입니다. 

I am paying monthly for the PRO but only have access to the Free and can only talk for 40 minutes.

All my meetings are being recorded by the AI componion WITHOUT my consent. If I go to settings, AI companion, I see that the feature has been locked by the Admin. I have a private account (hence no adm) and the system will not allow me to grant myself ADMIN rights. I have written 3 times to zoom support and I receive the same answer: Go to settings!! I have attached screenshots showing the feature is locked and I keep on receiving the same answer!! It is against the law in Switzerland to record my meetings without my consent, yet they keep on doing this. Please help!!! 

HI, I am using zoom on linuxno matter what i do i cant get the app icon to appear in the zoom toolbar when in a meetingi have apps available in the main zoom page but not the toolbar in a meeting which means i cant access the timer appi have synced to my online web settings and clicked the enable apps button still nothingcan you help?

Hello Zoom Support,I understand your refund policy; however, I would like to kindly request a one-time exception.The subscription was not actively used, and I canceled it shortly after realizing the charge. I would greatly appreciate your consideration for a refund as a gesture of goodwill.Thank you for your understanding.Best regards,

zoom 무료 사용 후 자동 1달 결제가 되어 당일에 바로 취소 요청합니다. 더이상 사용하지 않아 결제 취소 및 환불하려고 합니다.  청구서내역 아래에 첨부합니다.  2026. 04. 02 청수서번호 : INV348220452 2026. 04. 02 7063052341 KRW 카카오페이 DMS IT팀 요금 세부 정보 요금 설명 청구 기간 소계 세금, 수수료 및 추가 요 금 총계 요금 이름: Zoom Workplace Pro Monthly수량: 1 단가: 23,799 KRW 2026. 04. 02~2026. 05. 0123,799 KRW 2,380 KRW26,179 KRW소계 23,799 KRW 총계(세금, 수수료 및 추가 요금 포함) 26,179 KRW 청구서 잔액 0 KRW