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I GET SO FED UP WITH COMPANIES THAT DON’T ALLOW PHONE CUSTOMER SERVICE!! Since you know your business, it would be much easier to have someone tell me what to do instead of having me spend an hour or more trying to figure it out!Since you know your business, it would be much easier to have someone tell me what to do instead of having me spend an hour or more trying to figure it out! Previously, I could share the screen And it would give me the ability to optimize sound to zoom attendees. Is the sound automatically optimized now? I am confused by the new interface/share menu; am I sharing the screen or am I recording my screen? if I want viewers to see what what I am showing from an open application on my iPad, how do I do that? Do you have any videos tutorials on that?

Can you put your own music to play in the system?

Hi,I have a Whiteboard which contains multiple locked objects. I want to be able to select several of them in one go and unlock them in one go. How do I do that? As far as I can tell:You can only select one locked object at a time and unlock it. Painful.You cannot select multiple locked objects even by selecting them individually. Frustrating.You cannot select multiple locked objects even by dragging around them. Frustrating.

안녕하세요, Zoom 고객센터 담당자님.저는 --- 계정을 사용 중이며, 최근 결제된 Zoom 구독 Pro 요금제에 대해 환불을 요청드립니다.해당 결제는 2025년 10월 16일에 이루어졌으며, 의도치 않게 자동 갱신되어 결제되었습니다.계정에서 자동 결제를 해지한 상태이며, 아직 사용하지 않은 점을 고려하여 환불을 요청드립니다.필요한 추가 정보가 있다면 언제든지 알려주시기 바랍니다.감사합니다.

Hi, I have a pro membership. I always share my computer sound (music), via 'share screen' --> advanced options --> share computer sound/ audio. I haven't used zoom for one month. Now this option to share computer sound is no longer available. I have no idea why this has changed.I have removed and then re-installed the app 'zoom workplace'. I have a MacAir, Apple M1, MacOS Seqoia 14.5.1.I hope you can tell me how to fix this. thank you so much!

I have a free Zoom account and just purchased a Zoom Phone plan. I've been searching help articles but literally can't figure out how to make a phone call using Zoom Phone. Maybe I don't have a full understanding of what this feature allows you to do but my goal was to be able to setup a conference call with team members then make an outbound prospecting call and have my team members listen in. I believe I have everything setup. Is there supposed to be a phone icon somewhere? I read in one article that there should be a "phone" menu at the top of the Zoom meeting window but I do not have it. HELP PLEASE!!!!

I do not want to use ZoomMate | Standard capacity.I erroneously registered for it. I cant afford this payment and I am requesting kindly for a refund fir ZoomMate | Standard capacity

Hello- Is there a way to set up scheduler so that they cannot book an appointment for the same calendar day.  So it someone clicked my booking page on 03-25-2025, I do not want them to be able to book an appointment with me on 03-25-2025.   Have not found where or how to do this yet.  Thanks 

I had a meeting today and i was expecting that i will receive the meeting notes after the meeting but it never came. Is it possible for me to retrive the meeting notes? Is it automatically stored somewhere on my system?

I want to know how I can convert/translate the Zoom phone call recording into text

olá, eu preciso de ajuda. Tive problema em um concurso q dui eliminada em uma etapa, e preciso provar que eu estava numa reunião marcada pelo zoom. Como posso obter suporte do zoom pra provar esse histórico?

I want to say that I don’t like the new, bubbly for a lack of better term, Emojis. They appeared when I restarted Zoom this morning. I think they are too cartoonish and childish looking. They are cartoonish to the level they are distracting to me and I find them annoying. So much so I found this forum just to complain about them. ;-)I’d much prefer the older ones. If there was a setting to allow someone to choose what they use, on our personal interface, I’d find that preferable to being locked into whatever set is presented in an update.

I set my zoom background to a solid color (purple) and now I cannot change it back to "none." I can't even find the way I set it to purple in the first place. I only have the option to choose an image, none or blurred. When I choose an image it does update my background but if I go back to "none" it goes back to the purple. I've updated and restarted, deleted the app and re-downloaded. Any suggestions would be so appreciated.

I had a zoom meeting with Dr. Jackie Lewis this morning at 2:00 p.m. but could not login. Was my meeting scheduled for for 2:00 p.m. Eastern Standard time? Thanks.

I don’t use zoom that often so I dont need zoom pro. I erroneously registered for it. I cant afford this payment and I am requesting kindly for a refund fir zoom pro

Hi there, I'm running Zoom 5.11.11 on macOS Monterey 12.5, and have an Apple Studio Display. I've noticed the Center Stage feature is on when I'm in Zoom meetings (the camera tracks you as you move around), however I can't find any setting to turn it off. It seems that this setting does exist on iOS/iPad OS, but not on macOS. Is there a way to turn this off on Zoom on the Mac? Thank you!

CUANDO SE CANCELA LA SUSCRIPCION, ¿EL SERVICIO SUSPENDEN EN LA FECHA EN QUE SE PIDE LA CANCELACION, AUNQUE FALTEN VARIOS DIAS PARA COMPLETAR EL MES? O EL SERVICIO SUSPENDEN HASTA COMPLETAR EL MES EN LA FECHA QUE CORRESPONDE CON LA SUSCRIPCION?

having some issues with Zoom custom branding, previews okay but when the customer sends invites it sends in plain text, its a google workplace customer, rather than Microsoft

The typical behavior for an office admin here is to put calendar events on someone's calendar, with the associated Zoom event going onto the account of the person in question. Zoom normally selects the correct Zoom account to use when booking, based on the calendar selected. I'm seeing some folks where this automatic matching of calendars to accounts is broken. Is there a setting I should be checking on? In the past, we've simply logged out and back into Zoom and the issue cleared. For the folks experiencing the broken behavior, nothing so far has helped. Seeing the issue on PC and Mac. Tried:signing out and back into Zoomclosing and opening outlookrestarting the computeruninstalling and reinstalling Zoom and the plug-in

I am preparing to host a bilingual meeting, where I will need to share multiple slide decks simultaneously, one in each language. Not all participants are comfortable in both languages, so I would like them to be able to choose if they want to view the deck in language A or language B. I do not want both decks in the same view. Ideally, I would have each deck appear as a different view option, similar to when multiple participants are sharing screens and attendees can choose which one to look at, but I’d like to do it from the same computer rather than needing to set up multiple computers as “participants.” As the host, I have copies of the decks in both languages and will be advancing the slides for both decks. Is this possible?  

Hello everyone.For some reason all my contacts see me as a deleted contact (it says that the account admin deleted the user).I created this basic account myself and I didn’t delete it.I can still log into the web interface and zoom itself, and I can also write messages to the contacts, they just can’t answer me because for them I’m a deleted user.I already tried the chat bot to help me but unfortunately it was useless.I would appreciate any kind of help.Thank you!

Hello, Is it possible to embed the registration form directly on the webinar plus event landing page, so that a user does not need to visit two pages to register? The regular webinar registration page does this, but I cannot seem to figure out how to do it on the webinar plus.  Thank you

 There is a field for Host contact email under General Configuration. It says: Attendees can use the email address you enter below to contact you. Zoom will continue to contact you through the email address associated with your Zoom account.Where exactly does this email actually show in the webinar process? Is it in the lobby, emails, etc.? How can attendees respond to the email that you put in this field if the webinar confirmation email comes from Zoom?

I’m trying to add virtual background photos from my Mac Mini - Tahoe 26.6.1, and the Photos Library folder is grayed out, and so no photos can be selected. I can, however, access photos from my in network PCs hard drive. I called Apple Support, and they assured me that it is not an Apple issue. Zoom has not asked for permission to access the photos, so I can’t grant it permission in the privacy and security>photos tab. I have uninstalled and re-installed the Zoom app, and even temporarily given full access to the folder to “everyone,” but there is no change in the grayed out folder, and Zoom has not requested permission from my Mac to access my photos. Anyone else have this problem, or is just me?

Hello Zoom Support,I would like to request a refund for my recent Zoom subscription payment. I no longer need the subscription and would appreciate it if you could process a refund for the charge.Please let me know if you need any additional information from me.Thank you for your assistance.