Urgent Request for Immediate Cancellation and Refund of Annual Subscription
Hello,
I am writing to formally request the immediate cancellation and refund of my annual Zoom subscription.
I intended to purchase a monthly plan only, but I accidentally selected the annual plan during the payment process. I had no intention of subscribing to or maintaining an annual plan for one year.
As soon as I realized the mistake, I immediately canceled the subscription. However, my account currently shows that the cancellation will not take effect until September 7, 2027.
I want to make it clear that I do not agree to continue the annual subscription until September 7, 2027, and I do not authorize any further recurring or automatic charges during this period.
Since the annual plan was selected by mistake and I requested cancellation immediately after discovering the error, I formally request that Zoom:
- Cancel my annual subscription immediately.
- Stop all future automatic and recurring charges associated with this annual subscription.
I only intended to use Zoom for one month. This annual subscription was an accidental purchase, and I took immediate action to cancel it as soon as I realized the mistake.
Considering these circumstances, I respectfully request that Zoom review my case and process the cancellation and refund as soon as possible.
Please also provide written confirmation that my annual subscription has been canceled, no further recurring or automatic charges will be made, and my refund has been processed or approved.
I look forward to a prompt resolution of this matter.
Thank you for your assistance.
Best regards,