Solved
Refund
Hello!
I’m no longer using this service, so I’d like to cancel my subscription.
Please process the cancellation and let me know the result via email.
Thank you.
こんにちは。
利用しなくなったので解約します。
そちらで解約処理して、メールで結果をご連絡ください。
ありがとうございます。
aluyunAnswer
Community Manager
Sep 15, 2026 2:38 PM UTC
Hello
Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.