더이상의 청구를 원하지않습니다. | Community
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September 14, 2026
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더이상의 청구를 원하지않습니다.

  • September 14, 2026
  • 1 reply
  • 6 views

처음 구독을 할때 월구독을 했어야했는데 년구독을 한거같습니다. 이제 화상회의를 사용하지않아 구독을 취소했으나 청구는 내년 8월까지 계속된다고 합니다. 이를 취소하고 싶습니다. 이건 올바른 방법이 아닙니다.

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    Best answer by aluyun

    Hello ​@teacher112,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    September 14, 2026

    Hello ​@teacher112,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.