Turning off Zoom Auto Tracking | Community
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M
Newcomer
mmurp13
Newcomer
January 11, 2023
Solved

Turning off Zoom Auto Tracking

  • January 11, 2023
  • 3 replies
  • 2495 views

Hi all -

 

I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.

 

How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time. 

 

Thanks!

Best answer by fixedit

I have only just come across this solution. I couldn't locate the setting as mentioned by MGSR below but from the following.

Once you have joined a meeting/ started a new meeting, a green camera icon appears in the menu bar at the top on the side where it shows the battery status, date, etc. If you click on that, there is an option for centre stage which you can switch off. You can also do this if you open Photobooth and toggle the centre stage option from the green camera icon. It will remain off if using Zoom after as well.

3 replies

R
Community Manager
rn-zm
Community Manager
February 9, 2023

Hey @mmurp13 have you tried to enable or disable Neat camera features? 

  1. Open Device Settings
  2. Open the Audio & video Menu
  3. Select radio button next Auto framing to enable/disable the feature
  4. Select the preferred framing option (Group or Individual) when feature is enabled

After configuring let me know if that helps! 

N
Newcomer
Nataliav1
Newcomer
January 16, 2025

Hi, I have the same issue, when i use camera it keeps zooming in a lot. but i dont see any option to disable auto framing.

    Z
    Newcomer
    zoomalisha
    Newcomer
    January 15, 2025

    Hi, I am having this issue but there is no longer any setting in zoom titled 'Auto Framing'. Nothing comes up when I click on video settings that would suggest auto framing, yet every time I join a zoom call my camera keeps zooming in and out and moving around. I have a MacBook Pro and I also checked for center stage setting on my Mac but there are none. 

      MGSR
      Community Manager
      MGSR
      Community Manager
      January 23, 2025

      Hello @zoomalisha,

      Welcome to the Zoom Community! We're glad to have you here.

      This option can be enabled or disabled as needed within a Zoom meeting or webinar. 

      1. Start or join a Zoom meeting or webinar. 
      2. Tap the screen to bring up meeting controls. 
      3. On the top-left corner, tap Turn On Center Stage to enable the video tracking. 
      4. To disable Center Stage video tracking, tap Turn Off Center Stage. 

      Please let us know if this works or if you need further assistance.

       

        H
        Newcomer
        HAV_A
        Newcomer
        January 29, 2025

        Hello, this is a useful reply. The 'tap' you mention in step 3, on the iPad (iOS 18.3), is on the top right, not top left - just an fyi. Also, and please weigh this far more importantly, both: your other users forum posts/threads and casual google searches yield misleading/defensively incorrect-time-wasting 'info'. Please make this post the default answer through your forums so it is easier to get to - and a suggestion: perhaps turn off this niche feature by default, and allow users to easily activate, if they think they need it. It is not generally useful to a majority of users. Thx.

          J
          Newcomer
          jherna75
          Newcomer
          October 14, 2025

          zoom did an update and now camera auto tracks and is terrible. i use zoom app on mac and pc and center stage does not show on my end after clicking the green camera icon. i cant find on zoom settings a way to deactivate the camera auto tracking

          MGSR
          Community Manager
          MGSR
          Community Manager
          October 23, 2025

          Welcome to the Zoom Community, @jherna75! We're glad to have you here. While in a meeting, kindly click on the video on the lower left of the screen and check if you have the option to uncheck "auto-frame my video." Let us know if it helps or if you need further assistance.

           

          I
          Newcomer
          INQUIRE
          Newcomer
          January 3, 2026

          Is there a way to do what you describe in that graphic WHEN I AM NOT IN A MEETING?  I use iPhone 17, iOS 26.2.  I looked at the Camera app on my phone.  Auto-rotate was already set to OFF.   But when I was in a Zoom call last week, we ran into the auto-rotate issue, I wasn’t able to fix it during the zoom call, so we had to use FaceTime instead.
          I use Zoom primarily for virtual workouts. Thus I am “on the clock” for a 20 minute session that I pay for. I really can’t be wasting my time and that of the trainer, fumbling around with icons and hoping I get it right and trying not to panic.

           

          Can I disable “auto-frame my video” using a global setting in the Zoom app?

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