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Katterhenry
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August 26, 2026
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transcription taking all day to process

  • August 26, 2026
  • 3 replies
  • 103 views

I want to download the transcript from a one hour meeting. I had the AI recorder listen to. It says it cannot download it until because it’s processing. How long does this take?

      Best answer by Don.z

      Welcome to the Zoom Community, ​@Katterhenry! We're glad to have you here!

      For a one-hour cloud recording, the transcript will often be ready within a couple of hours, although processing times can vary. In some cases, it may take up to 24 hours for the transcript to finish processing.

      If the recording is already available but the transcript still shows as “processing,” the transcript is still being generated and isn’t ready for download yet.

      Once it’s ready, you should receive a notification, and you can download it from the Transcripts tab by clicking the More (⋯) menu and selecting Download.

      If the transcript is still processing after 48 hours, I’d recommend submitting a ticket to Technical Support so the team can take a closer look.”

      For additional troubleshooting steps, you can also refer to this article: Troubleshooting cloud recordings still processing issues. I hope this helps!

      3 replies

      Community Manager
      Don.zAnswer
      Community Manager
      August 26, 2026

      Welcome to the Zoom Community, ​@Katterhenry! We're glad to have you here!

      For a one-hour cloud recording, the transcript will often be ready within a couple of hours, although processing times can vary. In some cases, it may take up to 24 hours for the transcript to finish processing.

      If the recording is already available but the transcript still shows as “processing,” the transcript is still being generated and isn’t ready for download yet.

      Once it’s ready, you should receive a notification, and you can download it from the Transcripts tab by clicking the More (⋯) menu and selecting Download.

      If the transcript is still processing after 48 hours, I’d recommend submitting a ticket to Technical Support so the team can take a closer look.”

      For additional troubleshooting steps, you can also refer to this article: Troubleshooting cloud recordings still processing issues. I hope this helps!

      Community Manager
      Don.z
      Community Manager
      September 1, 2026

      Hi, ​@Katterhenry! I’m just checking in to see if the latest update on your thread was helpful.

      If it addressed what you needed, please consider marking it as the best answer so others can easily find it too. And if you still have questions, we’re here and ready to help anytime!

      Community Manager
      Don.z
      Community Manager
      September 9, 2026

      Hi, ​@Katterhenry! Since we haven’t heard back from you for a while, I’ll go ahead and mark the response above as the best answer so that others in the community can benefit from it as well.

      Please feel free to reach out anytime if you have any other Zoom-related questions.

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