Date of auto renewal date as need to cancel my subscription | Community
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Elena Carvetta
New Member
September 8, 2026
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Date of auto renewal date as need to cancel my subscription

  • September 8, 2026
  • 1 reply
  • 24 views

Good Afternoon 

Could you please update me with my renewal date as my business has changed model and will need to cancel the renewal this year.

 

Many Thanks

Elena Carvetta

      This topic has been closed for replies.
      Best answer by aluyun

      Hello ​@Elena Carvetta,

      Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


      For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

       

      For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

       

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

      1 reply

      aluyun
      Community Manager
      aluyunAnswer
      Community Manager
      September 9, 2026

      Hello ​@Elena Carvetta,

      Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


      For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

       

      For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

       

      For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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