usage reports
If I now change from a free account to a paid account can I now access the PRIOR 12 months of usage reports? Or just access usage reports from the date I transferred to a paid account.
If I now change from a free account to a paid account can I now access the PRIOR 12 months of usage reports? Or just access usage reports from the date I transferred to a paid account.
HI
I believe the answer is no—at least, that was the case when I last tested it a few years ago.
As I understand it, Zoom only starts processing and retaining this reporting data once you have a paid account. This means you are unlikely to see reports covering meetings held before you upgraded.
However, if you have upgraded and can now see historical data from before you had a paid account, please let me know—that would be a significant bonus.
If you move to a paid account, I strongly recommend using meeting registration forms. These will give you more information about the people attending your meetings and allow you to ask additional questions, such as:
Telephone number
Why they want to attend
What they hope to learn
Their organisation or role
You can make each question either mandatory or optional, depending on the information you need.
All the best
John Drinkwater
Zoom Community Super Champion
I am not a Zoom Employee
https://www.linkedin.com/in/johndrinkwaterlordzoom/
https://www.youtube.com/@boomwithlordzoom
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