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Newcomer
September 13, 2026
Solved

Expired Meeting Recording – Request for Recovery

Hi team, I have a recorded meeting from about a month ago that I’m trying to watch now, but it shows as expired. Is there any way we can recover or access the recording, please?

    ExpertswhoJohn
    Community Super Champion | Customer
    September 15, 2026

    HI ​@Saleh Al-Rahina ,

    If you have an accont manager they could raise this, but officially once it has expired from the trash, the file is deleted and the space used for new recordings.

     

    All the best

     

    John Drinkwater

    Zoom Community Super Champion

    I am not a Zoom Employee

    https://www.linkedin.com/in/johndrinkwaterlordzoom/

    https://www.youtube.com/@boomwithlordzoom

     

    5 replies

    aluyun
    Community Manager
    Community Manager
    September 14, 2026

    Hi ​@Saleh Al-Rahina,

    Thank you for joining the community! Yes, an “expired” message usually means the recording link itself is no longer accessible, but that doesn’t necessarily mean the recording has been deleted. There’s still a chance the recording is available in the host’s Zoom account.

    If this was a regular Zoom Meetings cloud recording, I’d try these steps:

    1. Check the host’s cloud recordings

    The recording owner/host can sign in to the Zoom web portal and go to:

    Recordings → Cloud Recordings

    Find the meeting and open the recording. If it’s still there, the owner should be able to share it again and update the sharing or expiration settings as needed.

    2. Check the recording trash

    If the recording was deleted, the owner can also check the Trash section for cloud recordings. If it's still within the retention period, it may be possible to restore it.



    I hope this helps! If you have any other Zoom related query, please feel free to reach out!

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    Newcomer
    September 15, 2026

    Hi ​@aluyun unfortunately its also deleted from the trash as well, coz its already passed the retention period, so is there a way that can support me to recover the sessions that already been deleted from the cloud and trash as well?

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    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    September 15, 2026

    HI ​@Saleh Al-Rahina ,

    If you have an accont manager they could raise this, but officially once it has expired from the trash, the file is deleted and the space used for new recordings.

     

    All the best

     

    John Drinkwater

    Zoom Community Super Champion

    I am not a Zoom Employee

    https://www.linkedin.com/in/johndrinkwaterlordzoom/

    https://www.youtube.com/@boomwithlordzoom

     

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    Explorer
    September 16, 2026

    If the recording has expired, it may be worth checking your Zoom cloud recording settings, trash folder, and account retention policy. If it’s not available there, Zoom Support may be able to confirm whether recovery is still possible.

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    Explorer
    September 16, 2026

    nice 

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