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Lijj
New Member
September 16, 2026
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Help

  • September 16, 2026
  • 3 replies
  • 20 views

I only use Zoom for a yoga class. Recently bought a new iPad and now when I log in my picture only shows head and shoulders no matter how far away I sit. My yoga teacher needs to see all of me. I’m sure it’s something simple but am not techy and am 74 years old. Any help would be much appreciated.

    Best answer by aluyun

    Hi ​@Lijj,

    Thank you for joining the community! We’re glad to have you here! On your new iPad, Zoom is likely set to a video “fit” option that crops (zooms) your camera image.

    Try this in the Zoom iPad app:

    1. Open Zoom and join (or start) a meeting.
    2. Tap the screen once so the controls appear.
    3. Tap the three dots (…) More.
    4. Go to Meeting Settings (or Settings).
    5. Look for video display options like:
      • Aspect ratio
      • Scale to fit
    6. Change Scale to fit (turn it off if it’s on), and/or switch the Aspect ratio option, then check your self-view again.

    You can also check out this link for more information. I hope this helps!

    3 replies

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    September 16, 2026

    Hi ​@Lijj,

    Thank you for joining the community! We’re glad to have you here! On your new iPad, Zoom is likely set to a video “fit” option that crops (zooms) your camera image.

    Try this in the Zoom iPad app:

    1. Open Zoom and join (or start) a meeting.
    2. Tap the screen once so the controls appear.
    3. Tap the three dots (…) More.
    4. Go to Meeting Settings (or Settings).
    5. Look for video display options like:
      • Aspect ratio
      • Scale to fit
    6. Change Scale to fit (turn it off if it’s on), and/or switch the Aspect ratio option, then check your self-view again.

    You can also check out this link for more information. I hope this helps!

    New Member
    LijjAuthor
    New Member
    September 16, 2026

    Thank you so much problem solved.

      aluyun
      Community Manager
      aluyun
      Community Manager
      September 16, 2026

      Hi ​@Lijj,

       

      I’m glad that I was able to help you out. I have marked my response as the best answer to also help other members of the community that may be experiencing or have the same query.

      Have a great day!

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