줌 카드결제 취소 환불처리 요청합니다. | Community
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September 22, 2026
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줌 카드결제 취소 환불처리 요청합니다.

  • September 22, 2026
  • 1 reply
  • 9 views

2026년 8월 31일 결제 처리된 zoom pro 요금제에  대하여 환불 요청을 드립니다.

결제 갱신에 관련하여 아무 고지를 받지 못하였으며 결제일 이후 뿐만아니라 2026년도에 사용을 한번도 하지 않았습니다.

 

청구서번호(Zoom Pro): INV368192974

청구서날짜: 2026.8.31.

기한: 2026.8.31.

금액: 237,990원

    This topic has been closed for replies.
    Best answer by aluyun

    Hello there,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    September 22, 2026

    Hello there,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.