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I have this weird problem, that I can not start zoom, when I am connected to WI-FI at home. The internet connection is good, as everything else works but Zoom. The browser can not open any file or page that is about Zoom. It would work with mobile net if it was stable enough. Can somebody have an idea what the problem is, and how can it be solved? By the way the firewall is not a problem. with  or without firewall, Zoom does not come through. Thank you! 

I just hosted a Zoom in my graduate seminar at UCSB where we didn't record but had Live Transcript enabled. Usually I then save the live transcript but this time I ended the meeting without doing so. Is there any way to retrieve that?

Hi, as I was logging in to a zoom meeting a few days ago, my device said it was updating and ever since then, every time I go on zoom, my screen flashes away like some kind of LSD trip and I have to turn my camera off! Can anyone please advise? 

Hi Zoom Forum,  I have a dilemma, I will be taking an econ exam that is open note and will need to share and screen record while taking the exam.  Is it possible to share and record two monitors in zoom, I would like to have the exam up on one monitor and have my notes open on the other monitor while recording?  If this doesnt work I will have to print off my notes and only record the exam on one monitor.Thanks

On the iOS app, when I share my phone screen, a floating image of my avatar covers portions of the screen.  I can drag it around, but I would really like it gone.How do I remove the floating avatar?Thanks,Glenn

My computer option is disabled and greyed out for me. That's why I am not able to send any file using My computer Option in chat .I am using Windows 10 and zoom version is : 5.17.11 (34827).I have tried different ways like making host each other and also restarting zoom, then also I have tried using zoom app and zoom web login both way but it didnt work. Not able to choose any file from "My Computer" option.

Meeting is over and minutes from AI have hit my inbox. I have edited them and now what to share them but when hitting the share button and adding all participants info I see no send button. Does the share button automatically send the edited copy to all. I copy the link and I can send that out myself but curious why I can’t send the edited meeting summary from the editing page? 

BonjourDans les enregistrements, lors des partages d'écran, les vignettes des participants sont affichées à côté de la fenêtre partagée. Je voudrais éviter cet affichage des vignettes des participants: comment faire ?

I am trying to share a slide from a presentation in fullscreen mode in a different space (desktop) from the Zoom app's main window.  If I am not in the space with the slide Zoom pauses the sharing.I want to share a slide but not have participants see my mouse pointer when I stop sharing or change the slide.

Hello,I have zoom installed per user on a bunch of workstationsWhen I run the zoom clean (uninstaller)as admin, this does not work and never removes the program.Anyone else have a similar issue?I do see error 122 in a bunch of areas within in the log. [25896:23848 ] [  INFO ] [10:13:58.87] c:\jenkins\workspace\Client\Client\Windows\clean\win-common\src\installer\Include\ZoomRegUtil.cpp(92)::[__OpenRegKey] For all user:0, User SID:S-1-12-1-349721143-129575546284-29899999-5265666, Path:Software\ZoomUMX, Flag:131103, Ret:2, Error:122Thank you 

When I'm the host during a meeting, and I'm using my Samsung smartphone, and I share the screen for a presentation, I can't see myself nor the other members of the group. How can I fix this?

After The newest update reoccurring classes (usually at the very end of a page of many zoom meetings) is now missing. I need to scroll down hundreds of other meetings to get to the reoccurring class meetings. It is very frustrating. There must be an easier way to search for those meetings. Especially if there are hundreds of meetings. I’m on an iPad. Is there a search bar somewhere? If so, where do I find it 

when one of my colleagues logs into our large/webinar accounts, they need a code to log in. How long does this last before they are asked again?

Meeting SDK Version: 6.7.5.73 (Linux)Description:We are developing a headless Linux application using the Zoom Meeting SDK to create automated meeting bots. The bots need to participate in breakout rooms - specifically, they need to:Be moved between breakout rooms by the host Return to the main session when breakout rooms are closedThe Problem:Our bots can join meetings successfully and can observe breakout room lifecycle events (EDIT, STARTED, STOPPING, ENDED) and they can be moved into breakout rooms, but once they are in the breakout rooms they can’t be moved between rooms and when the breakout rooms close they can’t return to the main room so breakout rooms never actually close while the bots are in them:IMeetingBOController::IsInBOMeeting() always returns NO onHasAttendeeRightsNotification callback never fires IBOAssistant::JoinBO() returns false IBOAssistant::LeaveBO() returns false onHostInviteReturnToMainSession callback never firesWhat we have tried: Joining with with join URL

Why can’t the start time be included in the human-readable part of the invitation email?I understand it’s in the ICS attachment but sometimes I don’t want to add it to my calendar. I just want to know when to call. Not to mention sometimes in forwarding the attachment is dropped. It doesn’t seem like too much programming effort to start the email with: XX is inviting you to a meeting on <date> at <time>instead of the current XX is inviting you to a meeting (if you want to know when, open the attachment, if you can find it). 

Hello zoom, i  have issue with my account and i was not able to attend anything on zoom previously. I gave you call you solve that problem but unfortunately i don’t have any proof of that thing happen and i called you today as well but nothing seems to work i have request can you please revert back to this mail and just write i have genuine problem and you solved that issue because i don’t think so on that day ai told they are recording that call i tell the to connect me with real person but they solve the problem instead tell me i have hold on my account just because i didn’t pay.Actually,i am on probation period in the university and i need marks to pass my course due to zoom issue i have lost lot of marks and i now i am not able to pass this semester just provide me a mal that’s it it would be a great help. Thaks very much

Greetings Zoom team! I have a few inquiries that I'm struggling with; I would appreciate your help:Holiday Hours → As an administrator, are we setting those dates and times in the Phone System Management?Preferences → What type of information should we configure and establish in the preferences section?Queue → As an administrator, are we only assigning teams and agents to the queues, or can we also adjust or do other things there? Simply aiming to clarify what details we are setting up in each tab and menu. Cheers!

I'm trying to understand on what frequencies a Zoom Room is emitting its ultrasonic sound for wireless pairing with a soft client and i seem to be unable to find any public information on this.In addition, is it the Zoom Room controller or appliance that would be emitting this sound? I'm assuming it's in 20-22 kHz - similar to Cisco's Webex ultrasound pairing, but i'd love to have a bit more background information on it and a confirmation of sorts.

On Linux when other meeting members try to make annotations on my shared screen, what they draw does not line up with where they are drawing. They can be drawing a rectangle around something in the middle of the screen, and when they stop, i.e. when it shows up on the screen for everyone, it is offset to the bottom right of the screen, wayyyyy off from where they actually drew. Wayland is the future of Linux in terms of compositors, can you please update the Zoom meeting client to properly use Wayland libraries when it is installed, rather than just X.   Thanks.

Hey everyone, does anyone know a good way to fix random disconnections during meetings? My Zoom keeps dropping and it’s super annoying  

We have a Poly Rove B2 / 30 that has a problem staying connected to Zoom.  If we reboot the B2 base most times we are able to make phone calls.  But after a period of time it appears to disconnect from Zoom and we just get a busy signal if we try to dial out.  I have verified the B2 base is still connected to the network as I am able to log into it's web page.  I am not sure what to look for in the SIP logs or SYSLogs to see when it is disconnected.  Any pointers would be appreciated.Thanks,   Steve

Hi every time I set a webinar to record to the cloud a local recording is also made on my computer automatically, resulting in extra GB's on my hard drive and CPU usage. I am not sure, but it seems it only happens when I check the “Automatically record webinar - to the cloud” setting when planning the webinar. Anyone els have this issue? Thanks, Siep

   In meetings, most of the other participants' photos are displayed. Mine shows an image that I may have chosen in the past (I don't remember), but it definitely is not a photo of me. or anyone else.   How can I set it to display either:      a. My face that is being picked up real-time by my webcam.      b. A photo of my choosing. (I'd just use a selfie).Thanks for you help,SweetTasha 

Hi, I am currently setting up a set of Poly Rove 40 handsets connected to a Rove b2 basestation. I can access the b2 basestation's web guide to make changes prior to provisioning the station with Zoom, however, as soon as I provision the basestation to Zoom, I can no longer access the basestation's web gui. I just get a "Connection Refused" error when trying to navigate to the basestation's IP address. I need to be able to access the web gui so I can add repeaters to the system. I've tried everything I've found related to fixing a connection refused error with no luck. What am I doing wrong to not be able to access the base station after provisioning?

Hi There,  I really need some help on this. I added a colleague as an alternative host on ONE meeting, but it seems he is now the default alt host on EVERY meeting I create and he receives an email notification.  Is there a way to remove him permanently as an alt-host? I have tried removing him from all past meetings, and that does not seem to work.  Any help would be greatly appreciated!