No 'Check for Updates' option | Community
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Newcomer
January 28, 2025
Question

No 'Check for Updates' option

  • January 28, 2025
  • 2 replies
  • 28 views

I have found several posts from so many users that are looking for the same thing as me. The 'Check for Updates' option. It used to be under the profile section. But it has been removed. I don't mean to be rude, but it shouldn't matter whether I checked the box to auto-update or not. The fact is, it can be problematic to connect to a meeting only to discover that it needs to update at that time! You then have to wait for the update to finish and may even have to restart taking more time before you can connect to the meeting!

 

The option to check for an update should be available at ALL TIMES. For security purposes if nothing else. But also to help with avoiding that last minute update before a meeting starts. That way I can check beforehand and update if necessary. 

 

Please consider these words and this request. This will be of help to all customers whether they are paying ones or not.

 

Please know this is not in anger, but there is some frustration and concern on how this operates now. As a previous IT administrator things such as security updates were a top concern. Not being able to verify if something was up-to-date was crucial! We would terminate contracts with companies that couldn't tell us or give us proper methods to verify updates and version of software. 

 

Thank you for your time, I hope this is considered and taken seriously.

2 replies

New Member
February 4, 2026

My computer security keeps telling me that my Zoom needs to be updated, but I don’t have the ‘Check for Updates’ option either and cannot see another way of updating… 

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
February 4, 2026

hi ​@Duncan-Fam and ​@Helen S 

If you click on your icon, you will see a set of options. The update check is there and it has been like that for a long time.
Circled in yellow.