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Hi everyone,I use a licensed Zoom account through my university for academic advising sessions. Most of my meetings are open “drop-in” hours where I leave Zoom open and students come and go throughout the day.The current attendee reports don’t really fit that setup. I have to manually piece together who was in the waiting room, who actually joined, when they left, and whether they came back later. It’s especially tricky to track students who waited but never joined or who had multiple short visits.I’ve also tried using the AI Companion summaries, but they don’t include the kind of detailed timestamps or waiting room information that would make these reports useful for advising.It would be great if Zoom could provide a clearer timeline or summary showing:Each attendee’s waiting room time, meeting time, and any re-joins A list of anyone who entered the waiting room but left before joining Timestamped chat messages (since I share follow-up links there)All that data already exists - it jus

Lately, folks' statuses are automatically changing to Out of Office.  I have checked the settings, and it shows Away after X amount of minutes, but I don't see where it changes to Out of Office. Does anyone else see this? Kristi

I am placing the pinned presenter view and a video on an Epson overhead projector screen, and keeping the laptop for admin functions such as invite and chat separate. We are using a Lavalier microphone setup that connects to an interface. The video and presenter are heard in the room on speakers with simultaneously broadcast on Zoom. What do you think of this configuration. Has anyone done this successfully?

How can I convert a Recurring Scheduled meeting into a No Fixed Time Recurring meeting and retain the same meeting ID?  The No Fixed Time Recurring meeting has been used to feed into a live webcast for several years.  I am not clear exactly how it happened, but I suspect the meeting type has been accidentally changed to Scheduled when the meeting URL and ID were included in a Google Calendar entry notifying about a short test meeting.  I did not know that this was possible.  Changing the meeting ID would mean alterations in several platforms and notifying various clients, so we want to avoid this if possible.  We have set the recurrences to six months apart to secure the meeting ID, but this adds spurious entries to our calendar so is not an elegant solution.

I have a new iPadAir6, iPadOS version 18.3.2. When music is played during a Zoom meeting its starts out loud and clear for 3-4  seconds, then the volume goes way down and the quality is poor. The sound fluctuates for the duration of the music. Voice seems just fine. I have several iPads and iPhones, this does not happen on any of the other devices, only on the iPadAir6. I have learned that others who have the same version, iPadAir6 have the same problem. It seems there is a problem running the Zoom client on iPadAir6. Is Zoom support aware of this issue? Has anyone at Zoom looked into it?

We are experiencing problems with our phone.  A recording interrupts our incoming calls with we are experiencing phone issues 

Am I just missing it, or is USA (+1) not selectable when entering a phone number?  I have had to use Puerto Rico to get the +1 in front of my number.  I might have missed it since there seems to be no order to the countries.

The, the meeting is at 5. But it is a 5 PM or 1700, But the email does not say so, iutz just says: 5.Bug,Also there needs to be a switch between 24 and am/PM.,

Hello I am using the latest version of zoom (5.16.10) I don't have the option for rich text formatting in chat. I am on Windows 11 Client on Laptop

For the past two months, when scheduling new meetings, the meeting is not sent to recipients or put on my calendar when the SEND button is clicked 

Is it possible to show the scheduler link for the next two weeks, continuously? Right now, it’s only possible to set a fixed date or forever, but I’d like to change it so only it’s showing the next two weeks.

I just create a booking page with 5 booking types, all good - easy process.But I want to re-arrange them in a differnet order. Don't see a drag - drop option to reorganise the tiles.What can I do to re arrange my meetings so they are displayed in a proper order when recipients open my scheduler hyperlink?Thanks

I'm using Zoom Scheduler through Chrome on a Mac. I am trying to set up 30-minute meetings with a 15-minute buffer at the beginning and a 15-minute buffer at the end. I am available from 11:00 AM until 3:00 PM. I have input this information into Zoom Scheduler, but it is showing the meeting times available as 11:30, 12:00, 12:30, 1:00, 1:30, 2:00, and 2:30. I was expecting the first meeting time would be listed as 11:15, since that would give me the requested 15-minute buffer between 11:00 (when I become available) and 11:15 (when the meeting would start). I was expecting the last time available would be listed as 2:15: that meeting would end at 2:45, giving me the requested 15-minute buffer before I am no longer available (at 3:00). What am I doing wrong?

I’m able to connect my Apple iCloud calendar successfully, including generating and using an app-specific password. The connection completes without errors, and I can select and deselect the specific calendars that should be checked for conflicts.The problem is that the Scheduler does not appear to actually sync the underlying events. Most existing events on those selected calendars are not showing up as busy blocks. As a result, those times are presented as available for booking, even though they are already occupied on my calendar.I’ve also tried disconnecting and reconnecting the calendar to rule out a stale connection. The behavior is the same after reconnecting.From what I can tell, it picks up one existing meeting (I have one tomorrow that appears), but nothing beyond that. Events later in the week and beyond are ignored.

HI!I just imported over 200 customers into my "Personal Contacts" in Zoom but now I can't find a way to invite them all to a re-occuring meeting.  Can anyone help me please??? GOD Bless you!AB

Sound echoes on my meeting even if using a microphone, or internal microphone on my Mac book.  Is there a setting to fix that?

Hello,I’ve been battling through uninstalling/updating Zoom on a handful of computers recently. I’ve encountered an issue where I’m unable to uninstall it because “The feature you are trying to use is on a network resource that is unavailable”. I’m trying to uninstall these silently and I believe if I could get the MSI for version 6.3.52884 I would be able to. Does anyone have the installer.msi for 6.3.52884? Thanks,Paul

I added a picture for my background, and now it is stuck on that! when I try to remove it and select NONE, still the same picture shows up and I have tried everything to remove it and it will not go away when I log in to zoom on my mac!!

I am an account admin. When the previous “owner” left, I added the new owner/s name and email address.  I was able to keep all the same meeting schedules and the meeting link.  However, when the new owner clicks the meeting link, it shows me as the host, not the “owner”. How do I change this?

I was with a friend and noticed what might be a recent change, but I was wondering if anyone else encountered this issue. The zoom app responds to Dark Mode on my Android Device on the main screen (start a meeting, Join, Schedule, Share Screen). But when I start a meeting, the meeting itself is always in dark mode. My participants list is black (white text on a dark background). Is there another setting or feature for this? I'd like to be able to have my meeting window in the black text on white background if possible, or at least follow the Dark Mode setting when I turn it on in Android. 1. Turn off Dark mode on your android device 2. Choose New meeting or join a meeting 3. Note that the window that pops up for the meeting is in dark mode and doesn't seem to be affected by changing the Dark Mode on the device. Android app -> 6.2.2 (24621) 

I have scheduled Zoom meetings not popup in Microsoft Outlook calendar today. Does anyone have same issue today?

In recent Release notes for Zoom for Salesforce Lightning app, I see a new feature/enhancement for advancing cadence steps based on the selected call disposition. Is there a document around this setup?

I book meetings far advance, some times one to two years. Will the zoom link that I send to the client expire?

Zoomの有料プランにて「ライブ文字起こし」機能を業務利用しておりますが、以下の挙動について、製品の仕様であるか、回避策があるかご教示いただければ幸いです。【発生している現象】ビデオオフ・マイクオンの状態で、自分用のメモとして文字起こしを継続している、瞬間的に文字起こしが停止し、発話してもテキスト化されなくなる場合があります。【確認したい具体的な条件】 連続利用時間による制限の有無： 2時間以上の長時間にわたってよぶセッションに関して、システムの制限等により自動停止する仕様はありますか？ 無音時間によるタイムアウトの有無： 10分程度など、一定時間「無音（発話なし）」の状態が続いた場合、AIエンジンの省電力やリソース節約のために、文字起こし機能がスリープまたは停止する自動仕様はありますか？ 【利用環境】 Windows デスクトップクライアント（最新版） ネットワーク環境は安定しております、マイク入力も正常です。 上記が「製品仕様」である場合、停止させずに長時間継続利用するための推奨設定や回避策があれば併せてご回答いただけますと幸いです。

Hi All,There have been some performance (mac) and security updates for Windows.Please update to the latest version. 6.7.8 (windows) - 6.7.7 (mac) ?John