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Newcomer
January 29, 2026
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No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

    iambobsat
    iambobsatAnswer
    Community Champion | Employee
    January 30, 2026

    Hi Oluyemisi Ruth, 

     

    You may contact billing to have this issue rectified. 

    2 replies

    iambobsat
    Community Champion | Employee
    iambobsatAnswer
    Community Champion | Employee
    January 30, 2026

    Hi Oluyemisi Ruth, 

     

    You may contact billing to have this issue rectified. 

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    MGSR
    Community Manager
    Community Manager
    April 22, 2026

    Hi ​@Oluyemisi Ruth! It’s been a while since we last heard from you, so I’ve gone ahead and marked ​@iambobsat’s response as the best answer, contacting billing support will resolve your concern.

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