No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for | Community
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January 29, 2026
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No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

  • January 29, 2026
  • 2 replies
  • 33 views

No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

    Best answer by iambobsat

    Hi Oluyemisi Ruth

     

    You may contact billing to have this issue rectified. 

    2 replies

    iambobsat
    Community Champion | Employee
    iambobsatAnswer
    Community Champion | Employee
    January 30, 2026

    Hi Oluyemisi Ruth

     

    You may contact billing to have this issue rectified. 

    MGSR
    Community Manager
    Community Manager
    April 22, 2026

    Hi ​@Oluyemisi Ruth! It’s been a while since we last heard from you, so I’ve gone ahead and marked ​@iambobsat’s response as the best answer, contacting billing support will resolve your concern.