video button always off with line through it

Hi,

I would suggest checking your camera privacy setting in your Chromebook itself for Zoom.

Rupert

Did you install Zoom from https://play.google.com/store/apps/details?id=us.zoom.pwa.twa ? or did you install Zoom from somewhere else?

Hello,

A video button with a line through it on an HP Chromebook indicates that the camera is physically or electronically disabled for privacy reasons. This is usually managed by a small slider, a key on the keyboard, or a system setting

Many HP Chromebooks have a small, almost invisible physical switch on the side of the laptop or right above the screen next to the camera lens. 

• Look for a tiny switch near the webcam lens.
• Look on the left or right edges of the laptop body.
• Slide it so that the red or orange color indicator is hidden

Some HP Chromebooks use a function key to enable/disable the camera.

• Look at the top row of your keyboard for a camera icon.
• Press the key once to toggle it on.
• If that does not work, try holding the Fn key and pressing that camera key simultaneously

Regards