SMS Campaign Provision Failed
Can anyone help to setup my sms services via zoom
and here i am stuck with that
Your SMS campaign has not been provisioned because of the following reason, DCA declined sharing request for campaign CP6AXX3. Rejection Category: CALL_TO_ACTION. Explanation: CR4003 - Call-to-action does not contain HELP instructions (e.g. Reply HELP for help) or HELP instructions in Terms & Conditions;CR4005 - Call-to-action does not contain message frequency disclosure for recurring message program;CR4007 - Call-to-action does not contain complete terms and conditions OR link to complete terms and conditions;Additional Comments: ;Webform requires TN; update CTA/missing disclaimer- msg freq & help;For additional information, please visit: https://community.sinch.com/t5/10DLC/10DLC-Campaign-Rejection-Codes/ta-p/15722.
Please refer to our 10 Digit Long Code (DLC) Best Practices to help revise your declined SMS Campaign, https://support.zoom.us/hc/en-us/articles/9303687983245.
To rectify your campaign submission, please make changes as per the 10 DLC Campaign creation checklist, https://zoomus.service-now.com/hc/en/article?id=zm_kb&sysparm_article=KB0010208
Otherwise, you can contact our support team for assistance.
Here are some additional resources that will help you fix this requirement better, https://support.zoom.us/hc/en-us/articles/4421899070861