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Hello, we need custom questions to be added within the normal registration form in a particular order. At the moment they fall at the bottom of the form which breaks the logical flow of questions.Any chance we can add this feature please? I know custom forms can be built but other vendors like ON24 offers this off the shelf and we are used to it. Thank you!

I just created Zoom account today.  Where can I find the Zoom password for my account?  The password I can tell others to use when joining my Zoom meeting.  I don't see it in my Zoom Profile.

Does anyone have a similar problem, what should I do?😭 Every now and then, when I connect to a conference without a specified start time, I am not visible in the waiting room (and if at that moment I create my own conference, no one is visible in the waiting room). Everything is fine with my device (connecting from another device also does not work), the Internet is great, the application is updated to the latest version (and I also tried deleting it and downloading it again), Windows, BIOS, drivers, etc. are also updated to the latest version. I even created a second account - nothing helps in instantly resolving the situation. The support service does not help me at all, they write monotonous advice and nothing helps!😡

I am using the zoom mobile app on a Galaxy S22.  When I attempt to share a PowerPoint Point presentation using the share screen single app option but it will open for a second then the app no longer shows and the option to share reappears. 

I have a HubSpot form that is meant to register people to a Zoom webinar using the meeting ID. I have three of these forms and three different webinars active. For some of the forms on HubSpot there is no errors with a specific contact registering. However for the same contact on just a different webinar I am getting this error back from HubSpot and the workflow is not completing: "Got User not found error from Zoom API".All the zoom webinar ID’s are correct. The Zoom integration in HubSpot can see all three webinars and can sync to them. The strangest part is that the user with the same email can register for one webinar no problem but the other two return the error.

Em meus Webinars, alguns participantes reclamam que não conseguem ver a tela compartilhada.A unica solução que consigo dar para eles que está funcionando é: Saiam da Sala e retornem, pois o pdrão é visualizar o Paletrante e a Apresentação.Em meus Webinars, alguns participantes reclamam que não conseguem ver a tela compartilhada.A unica solução que consigo dar para eles que está funcionando é: Saiam da Sala e retornem, pois o pdrão é visualizar o Paletrante e a Apresentação.

Can somebody explain to me how to setup this formula in the custom measures in CX Analytics?Sum 1 for eachif DIRECTION = inbound and ORIGIN_METHOD = route_to_queue and ABANDON_DURATION >= 5000 ms then 1 else if DIRECTION = inbound and ORIGIN_METHOD = route_to_queue and ABANDON_DURATION < 5000 ms and ABANDON_DURATION > 0 then 0 else if DIRECTION = inbound and ORIGIN_METHOD = route_to_queue and ABANDON_DURATION = 0 and IN_QUEUE_WAIT_DURATION = 0 and  HANDLE_DURATION = 0 then 0 else if DIRECTION = inbound and ORIGIN_METHOD = route_to_queue and IN_QUEUE_WAIT_DURATION > 5000 then 1 else if DIRECTION = inbound and ORIGIN_METHOD = direct_transfer_to_queue and IN_QUEUE_WAIT_DURATION > 0 then 1 else if DIRECTION = inbound and ORIGIN_METHOD = warm_transfer_to_queue and IN_QUEUE_WAIT_DURATION > 0 then 1 else 0

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!!  It's so annoying and every time I move a hand the camera zooms in and out, I want it to go back to solid!

I have been using virtual backgrounds without issue since March 2020, but in recent weeks I have sporadic issues with Zoom failing to work with any virtual backgrounds. When I turn on the camera, the feed stays black until a pop-up comes up saying that the virtual background is still loading and asking me to start video anyway or stop. I can not ever get the background to work.  Unplugging and reconnecting the webcam, changing ports on the dock, restarting Zoom don't work. Using the mic on the webcam never suffers any issues and works even when the feed is black while Zoom is apparently attempting to load the virtual background.  Once I click on "Use video" button and ignore the virtual background, the camera works without issue though obviously without the virtual background. Setup is USB Logitech webcam attached via VAVA USB-C dock on 2019 Macbook Pro running macOS Big Sur 11.4. Zoom version is 5.7.6.  Has anyone else encountere

Hello. When using zoom with a bluetooth headset for a video call, I cannot hear the other party. My pad is motorola. model name prefix is XT, manufacturer is Motorola.After I change the model name to something no starting with “XT”,  the iusse is ok.

Hello, I am writing to request full native Wayland support and optimization for the Zoom Linux client. Currently, many users (including myself) experience issues with screen sharing, window management, and overall performance when using Wayland compositors (GNOME/Mutter, KDE/Kwin).Relying on XWayland is no longer a viable long-term solution as the Linux ecosystem is rapidly moving to Wayland by default. We need: Native PipeWire/Portal integration for screen sharing. Better resource management (CPU/RAM optimization) under Wayland. Fixes for screen flickering and window focus issues. This is critical for users on modern distributions like Ubuntu 24.04/26.04 and Fedora.

I pay for an account and I thought an audio transcript from a meeting was available as part of the deal.   However I can download the video and audio of my meeting but no sign of a VTT file with the transcript.  Where can I find it please?  Thanks

Hello, I work in a library and some of our (senior citizen and otherwise lonely) customers have asked if there is a way to find zoom events that are just generally open to the public. I have read about how to list events on a public calendar, but I can't seem to find a way to access the public calendar from a basic/free account. Thank you!

We are currently in the middle of getting our app reviewed on Zoom Marketplace, but we noticed that we can’t resubmit the app.It saysThe following fields are required to submit your app   However, we already answered both items in the chat, and we don't know what is blocking the re-submission.How can we make it possible to resubmit this?if this is UI bug, we’d like to know how to avoid (A while ago, we faced an issue where the setting for EU check button was not saved every time. We also suspect a similar UI bug….).Or, if there is no way to avoid this, It would be helpful if we could know the email address to contact Marketplace team...  

Every time I try to join a meeting, even one of my own,  I get this screen:I click on "Launch Meeting", and nothing happens except that I get "Having issues with Zoom, join from your browser"Then I click on "Download Now", it downloads, I click on the exe file, finally I can join.Every time.  Every dang time.

Hi, I just discovered the Hub and the All Meeting Assets section. While looking around I noticed that several healthcare appointments that were done through zoom were listed. How do I remove these from the list? I know I can hide them, but they really should not be listed there (pretty sure that is a HIPAA violation). Is this something my healthcare provider will have to do? I also want to make sure that future appointments do not end up on this list, is there a way to prevent this? What do I need to tell my doctor so they can make sure this doesn’t happen from their side of things? Or is the only solution to stop using zoom? Thanks

I have “Enable Waiting Room” active in the Zoom web settings, but normally use the option on the in-meeting Participants window to “Disable Waiting Room” after the meeting starts so I don’t have to keep manually admitting the latecomers.  But with the new update, that option to “Disable Waiting Room” seems to have been removed.  Is this correct?  Is there a way to turn that back on?  Is that controlled by a local admin setting? Note that I’m not seeing “Disable Waiting Room” as a greyed out option, it’s not visible at all on any setting screens or drop downs.  Also, I do also have a passcode set, so the waiting room wasn’t my only security setting in case there was a “must have one security option active” rule.

Good afternoon, Zoom Team and Community. I would like to request a feature request to be added to Zoom Webinars. Our college loves conducing single-session and multi-session classes using Zoom Webinars for the following reasons: Automatic reminder emails, automatic follow-up emails, class attendees can’t accidentally or unknowingly turn their camera or microphone on, and guest speakers are able to be added as panelists.  So many reasons to love Zoom Webinars.One negative: When hosting multi-session classes (back to back Wednesdays at 1:00pm, for example) where all registrants attend both classes -- it’s not possible to Import from CSV.  As a result, we have to pay extra for a Zapier account for multi-session webinars. Request: Please allow the option to ‘Import from CSV’ for multi-session Zoom Webinars -- just like we’re able to for a single-session Zoom Webinar.I am more than happy to explain in greater detail if needed. Thanks, Chri

We have Teams Meeting rooms from several vendors and they’re all having this issue.  The join buttons shows fine, the complete Meeting URL with Meeting ID and Passcode shows in the room’s Outlook calendar invite, but the room device gets the “Incorrect or Incomplete Meeting Details Please provide the correct Meeting ID and Passcode” error when trying to join.  I can “Join with an ID” successfully.  I have an endpoint home to eliminate our network and it does it there as well.  I’ve gone round and round with our sys admins to make sure mimecast isn’t rewriting the URLs but, like I said, it is not being re-written.  Also, webex works.  I have tried various different ways of creating the invite, from the Zoom Workplace to the Outlook Plug in and I even tried manually typing in the Meeting URL, Meeting ID, and Passcode from one invite to another but it still doesn’t work.  I see several others on the internet with similar issues, but no resolution.  Any ideas?

System Setup and Hardware- MacMini M1 running Sequoia 15.2 (24C101),- Connected by USB to,- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.FaultLivetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally. Restarting the Mac and reinstalling Zoom software makes no difference. 

having some issues with Zoom custom branding, previews okay but when the customer sends invites it sends in plain text, its a google workplace customer, rather than Microsoft

Hello everyone,I’m having an issue with Zoom AI Companion.I already have a Zoom Workplace Pro account, and according to the plan details, AI Companion should be included. However, whenever I try to use the feature, Zoom keeps showing a message telling me to upgrade or update my plan in order to access AI Companion.The confusing part is that I already have the required Pro subscription active.Has anyone experienced the same issue or knows what could be causing this?Do I need to enable AI Companion somewhere separately, or are there any additional requirements?Thanks in advance!

Can you please advise how I can sync with ICal as it is not working anymore and causing much additional effort at the moment. I do not use outlook or google and want to use apple calendar. The seemless sync was one of the main reasons choosing Zoom. Could you please help? Me and my clients are really frustrated. 

For years, I had my Zoom set to automatically copy the ZOOM URL to my clipboard every time I opened a meeting. That was very helpful. That no longer works and I can't find it in the settings. Can anyone help me with this? TIA!

Hello Zoom Team,I wanted to check whether a Zoom Marketplace app can be transferred from one Zoom account to another.Could you please confirm if this is supported and share the recommended approach for handling such a migration?Also, please let me know if there are any prerequisites or important considerations during the process.Thank you.