Zoom app disconnecting Livetrak L-8 on Mac Silicon | Community
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Newcomer
January 19, 2025
Question

Zoom app disconnecting Livetrak L-8 on Mac Silicon

  • January 19, 2025
  • 5 replies
  • 1 view

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

 

Restarting the Mac and reinstalling Zoom software makes no difference.

 

5 replies

bstrelko
Community Champion | Customer
Community Champion | Customer
January 21, 2025

The short answer will be that this is not a 'certified' device (despite the fact that it's a 'Zoom' device, it's made by another company called Zoom, that has nothing to do with the conferencing platform).

 

Longer answers - check your drivers for the L-8 and ensure you're running latest / if you're not trying to use the interface in Zoom, ensure that Zoom does not have the interface selected as an input or output / close any other applications that may be trying to access the device / change system audio defaults (in System Preferences for MacOS) to not use this device as a default audio device.

Newcomer
January 31, 2025

I have the same weird problem! Zoom Livetrak L8, Mac Studio M2 Max. Sequoia 15.2.  When I start Zoom (the software), the Livetrak L8 does not show as an option when selecting audio input/output.

Newcomer
February 26, 2025

Yep, exactly the same issue at our end. ;-(

Newcomer
February 14, 2025

I had exactly the same problem with my L-8 on two separate Macs, but after deleting all vestiges of Zoom (I used a shell script I found on GitHub) and reinstalling, my L-8 works fine! I suspect it's a security/privacy bug in macOS: Zoom was granted access to the microphone, but somehow not _that_ microphone.

Newcomer
February 26, 2025

Hi Joe.
Could you please share a link to the script [presumably for the complete uninstall of the Zoom software app]..
Thx

Newcomer
February 26, 2025

https://github.com/kris-anderson/remove-zoom-macos — though I didn't just run it, I applied each step manually, but to be honest it does seem safe.

Newcomer
February 28, 2025

I have the same issue. I had to uninstall the Zoom meeting applications in order to use my Zoom L-8 mixer as an interface.

Newcomer
July 7, 2025

I'm having a nearly identical issue (although in my case, simply closing the Zoom meeting app does not restore my Zoom L-8 mixer, I need to restart my Mac). I very hopefully tried running the shell script listed above in hopes that it would solve the problem, but unfortunately it did not, at least for me.

 

Last time I searched for a solution to this issue I didn't come across this post or any others, so I'm at least glad to see that it's not just me, I guess?