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Hello,I am a Zoom Pro subscriber and I have lost ALL the content of my Notes completely.Here is my situation:I can still see the titles of my notes, but all the content/transcriptions inside have completely disappeared I had many notes linked to past meetings that I had not yet processed The Trash is empty — nothing to restore I have only one single Zoom account I did not delete anything manuallyThis is a serious data loss for me professionally. These notes contained important information from client meetings that I cannot recover any other way.I have already tried:Checking the Trash tab → empty Checking account settings for Notes feature → enabled Logging out and back inI need urgent escalation to a technical team for server-side investigation and potential data recovery.Can a Zoom employee or moderator please help escalate this case?Thank you.

Recurring meetings disappear from desktop and web app. From time to time, one recurring meeting with no fixed time will disappear. I have numerous recurring meetings set up for various clients so they don’t need a new link each time. When they disappear for no reason, I have to set up a new recurring meeting = unproductive and annoying.

Hi, I am having trouble with getting incoming and outgoing phone calls to work. Incoming calls are automatically responded to by the auto-receptionist stating, "There is no one available to take your call. Please leave a voicemail." I'm not sure if I have set something up incorrectly, but I have scoured over everything and still can't find answers. Any help would be SO SO appreciated.

Hello, my Zoom is having an issue. When I watch a video shared through Zoom (the video has both voice and music), I can only hear the voice in the video, but not the music.I’ve tried using a different headset, but it still doesn’t work.When I play the video directly on my computer, I can hear it normally.The issue only occurs when I play it on Zoom or when someone shares it with me on Zoom.The same issue happens on my phone as well."Thank you

We have a team of people set up with Zoom phone including SMS messaging. They are needing to receive text pages from an automated system that sends alerts out to a group of cell phones and pagers.  The system requires a email to text address, and does not accept the phone number directly. Does Zoom have an email to text address, for example google phone's is #@MSG.fi.google.com, Verizon's is #@vtext.com, etc. 

Hi community members,This week we’ve started having issues with mic audio when dialing Teams meetings from our Logi Zoom Rooms (using direct-guest join, of course 🙄). It seems to somewhat coincide with updating CollabOS on these devices to 2.1.176. However, multiple devices were updated at the same time and initially had no issues. Then a few days later one system started having the issue (on Tues this week), and now today a second room is now also experiencing the issue. Zoom calls are totally fine from these rooms, but outbound audio is broken on Teams (with no visual indication that there is a problem).  Performed a factory reset of the devices with the issue and reprovisioned them, issue persists. We haven’t made any changes to the Room settings, device settings, or our network.There was a similar issue back in 2023, which required Logi to correct it in a CollabOS update, but it took them months to do so. I suspect that if it is related to CollabOS 2.1.176 we’ll see additional roo

プロプランからウェビナープランに変更したくと言わせをしたが、1時対応のメールはきたがその後の連絡が来ておらず変更できない。

My Church seems to get better quality out of Zoom than the New Jersey State Superior Court.  Last Friday I had to attend a virtual pretrial hearing where the Court uses Zoom for these appearances.  I call this trial rigging.  The overall quality, especially the audio, was poor.  I should be used to this by now; but I don't want to experience more consequence than necessary.  Most parties to these hearings just put up with the bad quality because they want it over with.  From a trial I attended last year, my audio/video transcript the Court gave me last year reflects the same bad quality.  As with the recent hearing, the audio had an underwater quality to it.  The Court I noticed uses metal boxes with glass fronts to house the TV that they connect with Zoom.  Through these hearings and trials, the Court makes Zoom look bad while delivering such poor quality.

I am looking to purchase a paid zoom planMy main requirement is to use it for live streaming in Facebook groupshould i buy the personal or business?i live in India thanks

i cant find zoom polls on my account  

I cannot see myself; a virtual image is displayed.My camera works.The "Stop Video" button works and my camera is displayed. The light on my camera is on.  In prior Zoom meetings I could see myself. 

One of our team teachers, recorded his class (with no public) on the cloud storage, sharing his screen, and when recording, the view of his camera appeared ON the presentation (top right corner), but then in the recording, the frame of his camera moved to the right side of the presentation adding a black stripe.I looked over the settings to deactivate that view because we need all the recordings of the presentations to have the same view; with the frame of the speaker ON the presentation, top right corner. But I couldn't find it.Please help!

Hi community, we are running webinars Mo-Friday multiple times a day (during different times). These are currently set up as recurring weekly webinars, and all the dates are added manually every day. Nevertheless on our booking page old dates are still available to book. We don’t want to loose the data from these sessions so removing these seems not an option. Additionally, a time at 1pm comes automatically to the schedule even though it is not time we offer. How do we setup the booking page so that – only dates in the future are visible (preferably to block 60 minutes before webinar starts), not have to add all occurencies manually, and not having this 1pm sessions plop up randomly? Also, why doesn’t the booking page show day of week, and webinar duration? Can this be changed? Thank you in advance.     

we need to send zoom invite via Comcast CRM, invitation is send automatically with Zoom linkIs there any possible way to proceed that

Is there a way to require users to insert their name and email before viewing a zoom clip? Or requiring them to log into zoom before viewing? Right now all the viewers are appearing as "Guest User." This would help me monitor who is viewing my zoom clip and who is completing the recording. Thank you! 

   I run customer research interviews over Zoom and process transcripts programmatically (via Claude/AI tools). After each  interview, I extract key quotes with exact timestamps and want to save short clips of those moments as permanent Zoom Clips to  share with stakeholders in Notion.  The current manual friction:  The Watch Highlights feature auto-selects moments I didn't choose. To create clips from my own extracted quotes, I have to: open  the recording, deselect all of Zoom's auto-highlighted moments, then manually hunt for and select each of my timestamps. This  is the most tedious step in an otherwise automated workflow.  What I investigated:  - The Zoom Clips REST API (/clips) only supports uploading video files — there's no endpoint to create a clip from an existing cloud recording by specifying a time range  - Watch Highlights has no API surface at all — it can't be controlled or pre-seeded programmatically  What I'd need to automate this:  1. POST /recordings/{meetingId}/cli

Dear allPlease help me to as the service desk could help me with a file recovery that was deleted from trash.I need this recording as its super vital for me i did it 12 MArch 2025 . Yet the service desk is limited by process and procedures and see no option but to say NO. So I want to ask commuinity are there an option like in onedrive to go back in recover files that were deleted during last 30 days from trash bin? thank you 

Is it possible to reorder the clips that have been added to a Zoom Clips playlist? 

Someone help me access my video

I would like to broadcast a movie that I own in my digital video library to a group with approximately 75 connected devices across dispersed locations. I have tried before but the people on the receiving end could not see or hear. I assumed it was a licensing issue, but reading on this forum I see it should be possible.  Please provide instructions so I can be sure it will work this time.  

How do you enter the chat when using the Zoom app on Apple TV?  I can see messages that others post, but can’t respond or post my own message.

我在 Windows 版 Zoom Workplace 的 Hub → My Notes 中遇到了转写文字无法复制的问题。此前，我可以直接用鼠标选中“转写文字”面板中的内容并复制，但现在该功能突然失效。无论是在文档内嵌的转写框中，还是点击右上角按钮展开完整转写面板后，都无法用鼠标选中文字，也无法复制所需段落。复现步骤：打开 Windows 版 Zoom Workplace。 进入 Hub → My Notes。 打开一条已经生成转写文字的会议笔记。 点击“转写文字”。 尝试用鼠标拖动选中其中的文字。 点击转写框右上角的展开按钮，在完整转写面板中再次尝试。实际结果：鼠标可以滚动和搜索转写内容，但无法选中任何文字，因此不能复制。展开转写面板后问题仍然存在。预期结果：应该能够像以前一样，用鼠标选中任意一段转写文字并通过 Ctrl+C 复制，而不必复制整份摘要或下载其他文件。环境：操作系统：Windows 应用：Zoom Workplace 桌面客户端 功能位置：Hub → My Notes → 转写文字 问题出现时间：2026 年 7 月22日 Zoom 版本：7.0.5 (38856)该问题以前不存在，近期才开始出现。请问这是新版界面的预期变化，还是已知问题？是否有恢复文字选择和复制功能的方法？ 

줌에서 ppt화면을 공휴해서 주석을 사용할 때 ppt다음 화면에 앞 화면의 주석이 보이지 않게 하는 방법이 있나요?

Dear Zoom, Please create a feature where the host can pin a comment in the chat and make it visible to everyone who enters the meeting late. If this is already a feature, please send an email to all users reminding them (along with a reminder that there is an option to mute partipants on entry). After two years of meetings constantly being interrupted by people typing into the chat, "Please resend the sign-in link..." I am convinced there is a better way 😂  Please send (our bosses) help. Thank you!

Is it possible to answer calls automatically in the zoom phone application, without need of manual intervention? How can I do this configuration?