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Hello, I am trying to help my mother from afar. Unlike it used to be, in recent attempts to join a Zoom meeting, she is asked to login into her Microsoft account. My mother does not even know if she has one and does not know its login details. How can she continue using your product? Maybe somehow unlink the application from Microsoft? I'm not sure and would really be happy to be assisted with that. Thanks in advance!

In the last 10 days my integrated laptop camera has started flickering in Zoom meetings.  It does not flicker in other applications.  I have tried multiple suggestions from prior posts about flickering:  reinstalling the latest version of Zoom 6.4.10, unchecking Optimize outgoing video quality with de-noise and  changing video rendering settings  all to no avail.  Based on when it started considering it might be related to a Zoom update release.  Is it possible to install a prior version to check if it resolves? 

People cannot see me during video meeting even if my camera is turned on. Can someone help me solve this issue?

This is INSANELY confusing as a webinar attendee.  There is now an icon for SETTINGS on the attendee tool bar and it looks like the options one would have as a Meeting participant. As a host I do not see any way to turn these off. I hope to hades this is a bug that can be fixed because my attendees are going to be SO confused. As a webinar attendee they don't need to see these as options, even if it isn't really an option - for example, they cannot turn on their video yet they get a video preview as a webinar attendee as if it were an option. Is there a new setting as a webinar host that I am missing to turn off these options from attendees even seeing them?  

All my meetings have the same title in Zoom.  I am unable to edit the meeting titles.  Therefore unable to find a specific meeting without searching forever.  The suggested solution of editing the title on the Meeting Summary page does not work. HELP!! 

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I can't find anywhere how to turn off email notifications on my desktop through zoom, and Zoom seems to have the worst support.  Can anyone help with this? ThanksGarth

Hi All - Despite having used this headset for 2 years, I am suddenly facing issues whenever I try to use my headphones (Sony WH-1004XM) with zoom. When I try to talk, I hear a 3 note chime and then I can't hear anyone else on the call, although they can hear me. The speaker also makes a noise like it's been changed, although when I check the settings, it has not.  I have tried many steps to fix this including musician mode, disable exclusive sounds in windows, and manipulating all the available sound settings in Zoom. Has anyone run into this issue?

Asking assistance, I am using Huawei Matepad 12X 2026 and I installed the Zoom from Zoom website and Gbox / App Gallery.The issue is when I initiate a meeting or join a meeting, it always say "Allow the app Zoom to access the USB device", A tick box says "Use by default for this USB device.". Actions are Cancel and OK only.It always popup 5-10 sec. I dont have any device connected. I reached out to HUAWEI for support and was advice to report it Zoom as they are investigating it on their end too. Unfortunately the zoom chatbot wont allow me to contact agent, but encouraging me to use the online resources, yet it mentioned that information is not available anywhere else. So really what to do?

Up until a few  months ago my external speakers worked fine on Zoom meetings. Now only my laptop speakers work with Zoom. At first I thought it was an issue with the connection with my particular speakers so I checked with other speakers and have the same issue. Both sets of speakers enter on non-Zoom activities so it appears this is a software issue with Zoom.

I sign in using my gmail account however in my account -> Settings-> Main & Calendar: it s showing an old email I no longer have access too. This prevents any invites I get in gmail from showing up within Zoom. I have tried removing/updating this within Zoom but it keeps returning. Any ideas?

Dell laptopDebian 12.9 amd64Zoom Workplace 6.3.6SSO sign-in (Okta) Every time I quit the app and restart it, I am met with a Zoom login prompt and my Settings are reset to default, even though I check the box on the login screen to keep me signed in. As for settings, all are reset to default each time I launch the app and log in. For example, I can set the following:General : Ask me to confirm when I leave a meeting: noVideo : Original ratio: yes, HD: yes, Mirror my video: no, Turn off my video when joining meeting: yesAudio : Automatically join audio by computer when joining a meeting: yesTeam Chat : Show my status as Away when I am inactive for __ minutes: no I close the settings window and these preferences are preserved for days and through multiple meetings, as long as I leave Zoom running. I can even sign out and back in, and settings are preserved as long as I didn't quit

I am unable to share my screen when I join from my browser. This is the first time I've ever had this issues and my co workers are experienceing the same issue. When panelists join from the app, they are able to. Was there a Zoom update that limits the ability to share screens from the browser?

Since yesterday I noticed that none of my questions in the Q&A were answered but seeing other participants questions being answered. I attended three meetings this morning and none of my questions were seen by the other participants. How do I fix this?    

Whenever you share your screen and open anything, if you drag it to the bottom of the screen, it ends up covering the taskbar.This is SO ANNOYING.My computer is configured so that nothing ever covers the taskbar, and it works perfectly. But as soon as I share my screen, Zoom overrides this setting and allows windows to cover the taskbar anyway.Also, six years in, and we still have those black bars all over the screen whenever we share our screen. This bug has been known for way, way too long.Hello Zoom? Anybody home? Edit : I'm on Windows 11.

I recently updated Zoom on my Mac, but now it says my computer is too old for the newest version. I’m running macOS Monterey version 12.7.6.Could someone please provide a download link or guidance for an older Zoom installer that is compatible with my system?Thank you!

Hi all -   I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.   How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time.    Thanks!

The Zoom Timer app no longer works for me as of yesterday. I have never had trouble with it before. I have uninstalled and reinstalled both the Zoom app and the Timer app within Zoom, and restarted my computer. The problem remains. When I open the app, the Timer logo flashes briefly and then I get a black screen instead of the timer. I am running macOS Catalina 10.15.7 and Zoom version 6.2.10

제가 다니는 직장에서 줌회의를 하게 되었는데 제가 처음 해봅니다. 많이 물어볼 예정입니다. 우선은 진행할 때 컴퓨터에 카메라, 마이크가 없을 경우에는 그냥 스마트폰으로 하면 따로 필요가 없는지 해서요. 스마트폰에 마이크 대신 전화할 때 이용하는 스피커폰 기능 있고 카메라는 항상 있기 때문에 혹시나 해서 여쭤봅니다.

Is there a way to download or save the AI summary to a word processing application? I only have the option to share, edit (on screen in Zoom) or delete the summary. I have the Zoom Pro license. 

I see how an AI summary can be pulled up in documents and then exported to a PDF.  Is there a way for this to happen automatically?

Lately after updating my zoom, it never allows me to re-add my virtual background image. It looks like image is uploaded but at the end it doesn't show up in my zoom profile to be picked as preferred option. I tried everything and I'm really frustrated. I've tired everything such as updating the desktop zoom app, signing out, looking at my web profile to ensure everything is active etc. Any help?

How do I prevent Zoom Workplace on macOS from popping up unexpectedly every other week or so? It is disabled as a startup item. I don't have a calendar integration set. It starts and asks me to log in.

Hi all,I've been having the same recording problem with meeting and webinar recordings for some time now: some - not all - have too low a resolution. The video is then blurred in the recording (I record on my own computer).As always, I use a strong photo lamp and a screen lamp, and I also have a lot of daylight. I haven't found a way to change the resolution.  I am using Zoom recordings several times a week since 2019 and the problem only arose last year.Can anyone help me? Would be so great!

Hi thereI have installed and uninstalled Zoom more than 10 times to try prompt when I share my screen and audio the audio drivers to install on to my Mac yet there is no 2nd screen (attachment - supposed prompt screen) to ask me to install the drivers.  I've made sure my privacy also allows for Zoom to not be restricted.Please help as there is nowhere online that resolves the issue.Thanks