Check out the new Zoom Contact Center agent experience | Community
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Chris Holt
Community Champion | Customer
Community Champion | Customer
September 28, 2026

Check out the new Zoom Contact Center agent experience

  • September 28, 2026
  • 0 replies
  • 4 views

The new agent experience for Zoom Contact Center is here & it brings with it a whole host of contextual updates for your contact center agents. Message history & expert assist improvements, plus the introduction of the customer panel, will a huge amount of insight now available to help your agents best service your customers.

Check out the video on YouTube