Chat notifications on iphone not showing when desktop zoom is running

Forum|Forum|1 month ago
August 14, 2026
5 replies
162 views

Hi All,

When I have zoom running on my desktop chat notifications are not showing up on my iphone. When I exit Zoom on the desktop then I get notifications on the iphone. And yes, I have the “...even if i am active on the desktop” checked in the iphone app settings.

Best answer by MattBro

I wanted to post an update to this because I believe I found the solution. in the windows notification center under the apps list i have an app called “zoom (via phone link)” which was turned on. I turned off the slider. Now I am getting messages all the time on my phone rather than intermittently and whether I am signed in on desktop Zoom or not.

M

MattBroAuthor

Explorer

ok take that back slightly. the messages are now intermittent when the desktop app is running

jdott16

Community Champion | Employee

Hello @MattBro

Could you confirm that you are on the latest version of Zoom for iOS? I am on 7.1.0 on iOS and the notification settings look different than what you have shown in your screenshot.

I would recommend updating to the latest version and retrying.

I hope this helps and if this answers your question please make sure to mark this as a solution.

Thank you,

Jake

M

MattBroAuthor

Explorer

Hi Jake,

Mine says 7.1.5

-Matt

M

MattBroAuthorAnswer

Explorer

I wanted to post an update to this because I believe I found the solution. in the windows notification center under the apps list i have an app called “zoom (via phone link)” which was turned on. I turned off the slider. Now I am getting messages all the time on my phone rather than intermittently and whether I am signed in on desktop Zoom or not.

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