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アンケートをセットした疑似ライブで、ライブ用の動画に修正を入れたので選択しなおしたら、アンケートが消えていました。これは仕様でしょうか？バグでしょうか？ 運営上も負荷が増えるし表示されないと顧客からクレームに繋がったので、バグなら直して欲しいです。

Greetings all!I experienced a strange phenomenon while running Production Studio.  It happened twice, in separate sessions.  I thought it was weird, and just “me”, but now I’ve had a client’s host report experiencing the same thing.I can’t fully reproduce the circumstance, but the full-screen Production Studio window “refreshed” and only showed a few of the elements on screen -- I think it was Preview, Program, and Source boxes, and none of the menu structure was present:   No minimize, maximize, or close buttons in the upper right, and much of the periphery around the Preview, Program, and Source windows was missing.  Both times I immediately took a screen shot… but in the screen shot the window elements were fully populated!!So far I’m not creating a support ticket, because… well, what is there to report?  “It’s weird, stuff was missing, see the screen shot, which doesn’t show anything missing”.I’m hoping if more people are experiencing this can report

Version 6.6.6 and then updated to 6.7.5. I am not able to get closed captioning to work for the meetings I start.  I have used the Meetings/Advanced settings on the Host login and it shows Closed Captioning under the  Accessibility tab.  I can even change the font and placement.  I have also enabled closed captioning under the settings.  Despite this - Closed captioning does not show up on my zoom screen or any other members screen during the meeting. Most of our members join the meeting using a meeting ID, they are not logged in.  As the Host, I am logged in.  I also looked on my screen and the screen of another meeting member for the CC symbol on the control line - it is not there. I did look under “More” and it wasn’t there.  We had a member try clicking on the green shield on the upper line of the zoom screen, the one next to the time.  It shows the meeting information, but there is nothing about closed captioning.  We would like to be able to offer closed captioning to people w

We are using the Debian distribution of Zoom, and until the last update, Zoom remembered to keep us logged in. It also defaulted to connecting by computer audio, and to the external webcam we want to use. Also, it remembered not to join with video. Now, none of those things happen. Every single time we exit Zoom, we have to re-log in, and then we have to re-specify which webcam, tell it to join with computer audio and not to join with video. Every time. Even with the "keep me logged in" box checked and "always join with computer audio" checked. And when I go into Settings and tell it not to mirror my video, and to "turn off my video when joining meetings," all these things Zoom remembered before. Now, none of them are remembered, and I have to repeat the settings every. single. time. I am seeing others with this problem in the community. No one seems to have been given a solution that actually works.&nbs

I’m hosting a webinar that is limited to approved participants. I’ve set the webinar to manual approval, uploaded a CSV of approved participants, and unclicked “Send invitation after importing” so they won’t receive any message. I will then include the webinar registration link to that same group in a separate email I’m sending so that if they register for the event, they’re pre-approved. However, I don’t see a way to tell which of the uploaded invitees has manually registered. The entire list is under “Approved” when I look at Manage Attendees, and when I download the CSV of attendees it just lists everyone together as approved registrants, whether or not they’ve manually registered for the event. Is there any way to see who actually clicked through and completed the registration link? Or, once I upload a list, can I only see the entire list of pre-approved participants, whether or not they’ve manually registered?

Windows 10 Pro vers 22H2 Systembuild 19045.6937, Zoom Version 6.7.5 I am working with Brewakout Rooms since three years - normally no problems.Two days ago there were a lot of troubles:The setting was, that everyone is automatically send to a Breakout Room, but most of the participants had to activly click a button that came up and asked if they want to join the Breakout Room, if they didn’t they were sent to the room but wasn’t really there (they were shown as participant of that room but all the other people in the room couldn’t see this person). There was no green point in front of the name, only white with a black circle aroundand after some time they left the Meeting and went for the Waiting room It took very long until everyone was sent to a BR Some people even were thrown out of the Meeting into the Waiting Room Some could easily be sent to one of the rooms again, for other it wasn’t possible but in another room it w

Hello! I really need help from real people. When I record a video call to the cloud, the quality is very poor. But when I record it to my computer, the recording is good. I have the Professional plan. Is there any way to improve cloud recording?

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[新しい会議]、[参加]ボタン、または[画面の共有]ボタンを押すと、グレー表示され、続行されません。また、[設定]をクリックしても何も表示されません。Windows 11のクリーンインストールを行い、ZoomWorkplaceを再インストールした後でも、状況は同じです。これを修正する方法はありますか?

There is some setting that has started to automatically generate a Zoom link any time I create an event in Outlook that has at least one additional person. The problem with this is that several of my meetings are in-person and so I need to delete the link every single time. How do I change the settings so that auto-creation of Zoom links is NOT the default behavior in Outlook? 

We are seeing this issue occurring across multiple user devices within our environment. Reinstalling Zoom does not resolve the problem, and even when setting up a completely new machine, the issue still presents itself immediately upon installation.At this time, there appears to be no available documentation from Zoom that addresses this behavior or provides any known resolution. Given that all affected machines are operating under the same environment configuration, we are currently at a standstill in determining the most effective next steps.Across multiple users and multiple machines within our environment, the Zoom Desktop application crashes immediately after the Windows Explorer file dialog opens when attempting to download files from Zoom Team Chat.This issue is fully reproducible and occurs consistently.Detailed BehaviorA user clicks Download on any file sent via Zoom Team Chat. Windows Explorer launches to select o

Is there a way to mark Zoom SMS (not team chats) as unread? Our company uses SMS all the time for customer service, and it would be nice to not lose track of messages. This seems to be a feature that most phone services offer these days. 

We're using Zoom in our school, and we use multiple accounts. Every single account can be used by multiple teachers, thus each time a teacher is using an account and at the same time an OTP is sent by email, we're required to forward the emails to every teacher to ensure the current user will receive the OTP.Therefore teachers are flooded by emails, accounts often locked or blacklisted (no OTP sent). Congratulation to the the manager who invented this system which is a complete failure. We're quitting zoom, and saving money

Hi,  While in a zoom meeting on my macbook, when i try to mute/unmute myself using airpods call control (press once by default) it doesn't work and give me a message "Can't control mic with Airpod Pro" . Why is that? Is it a bug?  The same functionality works when i join zoom from iPhone or iPad, so how we can make it work on macs also? Please help this is really very useful for productivity when zoom window is buried somewhere (it could be in different desktop or under so many windows) and i need to unmute quickly  ThanksAiman 

my zoom wasnt responding while i trs to join a zoom via link (it wont even show up on taskbar) then when i try to join via id, i cant click anything on the zoom except the schedule button

안녕하세요 줌 회의 진행중 화면구성과 관련하여 문의드립니다.  저희는 회의진행시 메인 발표자 1명과 참여자들이 순서대로 돌아가면서 보고 및 발표하는 형식의 회의를 주로 진행 하고 있는데 회의 여건상 화면구성을 여러발표자 모드에서 진행 하고 있습니다.여러 발표자 모드에서 진행하다보니 메인 발표자를 제외하고 1번 참여자가 발표진행후 2번 발표자가 발표하는 동안 1번 발표자가 화면의 밑으로 바로 내려가지않고 약 2분가량 발표했던 화면 위치에 그대로 있다보니 결국 화면 상단에 3명 도는 4명의 참여자가 위치하는 현상이 생깁니다. 발표를 마친 참여자가 다음 참여자로 바로 전환 되거나 발표 후 화면서 하단으로 위치하는 데 소요 되는 시간을 최소화하는 설정이나 방법은 없는지요?추가로 여러 발표자 모드에서 상단에 2명의 참여자만 고정 할 수 있는 방법이나 기능을 알고 싶습니다.  

Hello,I’m new to Webinar Plus.  I’ve created an event and the ticket price but am not clear on how attendees actually register and pay to attend.

How can i send email for registration using zoom portal on zooms meeting

Having to go to the Zoom webpage to manage call handling, to enable/disable calling to the Mobile app is not ideal especially if you are working remotely and don’t have access to your laptop. Having a simple switch (like the call queue switch) to adjust your call handling in the respective apps would very helpful.

How do I turn off Center Stage video setting for PC? This is the new video feature that zooms in and out on your face as you move around while your camera is on during a Zoom video meeting. There's a thread in how to fix this, which is different for Mac and PC users. For PC, it says there's a "Center Stage" video setting you have to uncheck in Zoom Video Settings, however I've looked everywhere and I don't think it exists.  I've reached out to Zoom Support for help and the conclusion with them was that they have a solution for Mac users, but nothing as of now for PC.  Has anyone figured this out yet? I know I'm not the only one here with this frustration... 

Guys. I understand you’re going to update stuff, but there are people who use reoccurring meetings on the regular basis. Yet you cannot find reoccurring meeting anywhere in this latest iteration of Zoom workplace. Where is it and could you please remember to keep it on the app?

How can i fix this? i cannot join meetings, trying to join from browser also didn’t work

I have Zoom Basic on my Dell Inspiron 16 laptop. I have Windows 11 installed.I recently got Phonak Virto 1-R hearing aids. How do I connect them to my Zoom program?  Thanks.

I pay for zoom and I can't find any help for a week.   It is unusable and I use it all day for work.  All of my saved meetings are gone.  I have a hundred or so and now there is no meeting tab.   I can search and find a list of some meetings that are not alphabetical so I can spend 15 min before every meeting looking for the link to send someone.  This is ridiculous that I can't get a human to help me.   I tried everything online, uninstalling, looking for disconnecting calendar and meetings (can't find this), etc.   I can't believe that zoom took away the most important tab for some people.  Even when this is fixed, because of the lack of help, I will be leaving my one star review.  I never would have paid for zoom if I knew it would cause me so much frustration.  How do I get my meeting tab back??  

Hi.  I am new to Zoom Phone and trying to get it configured for a small office of eventually 3 people. What I want is for people to call a main company number 999-999-9999, hear a voicemail greeting and that says “to reach person A, press 1...to reach Person B, press 2… to reach person C, press 3,”  Once the caller presses a number, the call will be forwarded to that User’s extension or cell phone. Currently, I purchased two Zoom Workplace Pro Plus licenses.  I thought the Auto Receptionist would need its own license and one license for myself.  I’m a little confused because I have assigned one license and one is unassigned.  The main company number 999-999-9999 is assigned to the Auto Receptionist at Ext. 801.I am setup as a User at Ext. 800.  When I dial the main number, I get the greeting and when I press 1, the call is forwarded to my extension.  Is this the correct way to have it setup?  Does the Auto Recep