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K
Newcomer
kjkj99
Newcomer
December 11, 2024
Question

virtual backgrounds disappeared

  • December 11, 2024
  • 1 reply
  • 8 views

Hello, I used to have a plethora of virtual backgrounds to choose from, and not there are only 5. When I click the "+" sign, my options are to add a video or image (of my own), but no other backgrounds to choose from. Just got a new MacBook but they were there last week. Anyone know how to find the other options? TIA

1 reply

M
Newcomer
markbeach
Newcomer
April 2, 2026

THIS ISSUE IS DRIVING ME NUTS!!!! You are not alone!

I also have backgrounds I have uploaded into my Pro Zoom acct that periodically vanish! Makes me crazy. I have a few backgrounds that are specific to certain meetings and presentations, I start the meeting, and my backgrounds are GONE! I have to scramble and re-upload what I need. 

I am going to open a ticket on this now. It has been bugging me for at least a year and it happened again last week. 

Mark

Parent Ed Director

Collaborative Problem Solving Trainer

Riverview Center for Growth

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